Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.6
910 reviews
5 stars
757
4 stars
60
3 stars
17
2 stars
14
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their positive experiences with various salespeople.
Product Quality
While many customers appreciated the quality of the furniture, some expressed concerns about the pricing and durability of certain items.
Shopping Experience
The shopping experience was generally described as pleasant and non-pressured, with customers enjoying the ability to browse and ask questions as needed.
Delivery Issues
A few customers reported dissatisfaction with delivery fees and issues related to product adjustments or replacements.
- JYJamie YordingJan 3, 20265.0Andrea Lucas was fantastic to work with at the Springfield, IL store! She was very patient and informative!
- MBMary Beth BuxJan 2, 20265.0The search for the right recliner was able to be carried out without interference except to answer an occasional question. Delivery was held until the new home was ready. The two men who made the delivery were respectful of our custom to remove shoes at the door.i am very pleased with the overall service.
- DPDavid PowellDec 30, 20254.0Our salesperson Zach was excellent. Products are a little pricey but hopefully quality is the reason
- JSJames StapletonDec 28, 20255.0Justin Hamm was a pleasure to deal with. He was knowledgeable and courteous throughout the process. He is a real asset to your organization.
- JGJake GroundsDec 21, 20255.0Justin was extremely knowledgeable and helpful in finding the perfect chair for my mother’s needs. He was very kind, considerate and patient as my mother tried out several different chairs.
Frequently Asked Questions About La-Z-Boy Springfield
What products does La-Z-Boy Springfield offer?
La-Z-Boy Springfield offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers, all customizable to match your unique look.
Where is La-Z-Boy Springfield located?
La-Z-Boy Springfield is located at 3440 W. Wabash Ave., Springfield, IL 62707, USA.
What are the store hours for La-Z-Boy Springfield?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 18:00 PM. Holiday hours vary.
Does La-Z-Boy Springfield offer delivery services?
Yes, La-Z-Boy Springfield provides delivery services for purchased furniture.
Are there any special payment options accepted at La-Z-Boy Springfield?
La-Z-Boy Springfield accepts American Express, Discover, MasterCard, and Visa credit cards.
Is proof of COVID-19 vaccination required to shop at La-Z-Boy Springfield?
No, proof of vaccination is not required to shop at La-Z-Boy Springfield.
Can you tell me about the craftsmanship and design services at La-Z-Boy Springfield?
La-Z-Boy Springfield offers high-quality construction and professional design services to help customers create comfortable and personalized home furniture.
What furniture stores are nearby La-Z-Boy Springfield where I might also find mattresses?
Nearby, you can find La-Z-Boy of Springfield and Joynight Mattress, both offering furniture and mattress options to complement your shopping experience.
Are there any banks near La-Z-Boy Springfield if I need financial services while visiting?
Yes, several banks are nearby including Bank of Springfield, bankwithBOS, BOS Investment Services, Prairie State Bank & Trust, West Central Bank, and INB Illinois National Bank.
What other stores or services are near La-Z-Boy Springfield that I might visit along with furniture shopping?
Nearby, you can visit Half Off Rugs for carpets, Noonan True Value Rental or Noonan Equipment and Event Rental for hardware and party supplies, and Dick Van Dyke Appliance World for appliances and retail shopping.