Business Details
About
Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStoolsFurniture Row
Furniture Row® Extended New Year's Super Sale - Save $100 Per $1,000 Spend. Visit Our Store or Shop Online! Sale Ends Wednesday, 01/12.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,808 reviews
5 stars
1,598
4 stars
110
3 stars
31
2 stars17
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their non-pushy sales approach.
Delivery Issues
Several customers reported significant delays and issues with furniture delivery, leading to frustration and dissatisfaction.
Product Quality
While many customers expressed satisfaction with their purchases, there were complaints regarding the quality and functionality of certain items after delivery.
Shopping Experience
Overall, customers enjoyed a pleasant shopping experience, noting the store's good selection and fair pricing.
- MLMark Lopian2 days ago5.0Payton & Crystal were very helpful while picking out new furniture. Gave us time to look around and answered questions. Good experience
- PPPatricia Pointer6 days ago5.0I purchased a bedroom set. My salesman was Charles. Charles was very patient and understanding. Then we had to go next door to Denver Mattress to get Mattress and boxspring.
- KOKatherine Oko6 days ago5.0Stopped in here on our way down from Chicago. Wanted to check it out because they had a high rating on consumer reports. All together we were in and out in about a half hour and left with a new bedroom set and dining room table. Well we purchased them, they’ll be delivered later on. We had excellent service and were taken care of by Crystal who was friendly, helpful, and professional. We did not feel pressure to buy at all. Would recommend.
- JJJosh JohnsonJan 5, 20265.0Crystal did an amazing job with helping us purchase a new bed frame and side tables. I would highly recommend her!!
- CLCindy LouDec 28, 20255.0Salesman was so nice. Found the perfect set. Now we wait a month (but that happens at most furniture stores). I’ll leave a review on the furniture once it’s here.
Frequently Asked Questions About Furniture Row
What types of furniture and home products does Furniture Row offer?
Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, dining and accent tables, sofas, recliners, shelving, home entertainment and office furniture, lamps, mirrors, bedroom groups, beds, linens, rugs, and more.
What are the store hours for Furniture Row in Springfield, IL?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row provide delivery or financing options?
Yes, Furniture Row offers delivery and financing services to assist customers with their purchases.
Where is Furniture Row located and how can I contact them?
Furniture Row is located at 4116 Conestoga Dr., Springfield, IL 62711. You can contact them by phone at +1 217-793-9720 or via email at customerservice@furniturerow.com.
Which payment methods are accepted at Furniture Row?
Furniture Row accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Is Furniture Row wheelchair accessible?
Yes, Furniture Row has a wheelchair accessible entrance and parking for customers with disabilities.
What should I know about nearby dining options when visiting Furniture Row?
Near Furniture Row, customers can enjoy meals at restaurants such as Steak 'n Shake, Bob Evans, O'Charley's, Harvest Kitchen + Bar, and Sweet Basil Cafe.
Are there other furniture and mattress stores near Furniture Row?
Yes, nearby furniture and mattress stores include Denver Mattress and Slumberland Furniture, offering additional choices for customers in the area.
How can nearby services help when visiting Furniture Row?
Nearby services like The UPS Store for shipping, Western Union for money transfers, and the Walk-In Clinic in Meijer for urgent care can be convenient for customers before or after their visit to Furniture Row.
Does Furniture Row have any current promotions or sales?
Furniture Row is currently featuring a Veterans Day Sale with incredible furniture savings. Visit their website for more details.