Business Details
About
Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStools
Furniture Row® Black Friday Furniture Super Sale - Save $100 Per $1,000 Spend. The More You Buy, The More You Save. Visit Our Store or Shop Online! Sale Ends Thursday 11/27.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,765 reviews
5 stars
1,557
4 stars
109
3 stars
31
2 stars17
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, friendliness, and professionalism of the sales staff, noting that they provided excellent service without being pushy.
Product Quality
Many reviews highlighted the quality of the furniture, with customers expressing satisfaction with their purchases and the overall selection available.
Delivery Issues
Several customers reported significant delays and issues with furniture delivery, including incomplete orders and lack of communication regarding delivery timelines.
Shopping Experience
Overall, customers enjoyed a pleasant shopping experience, appreciating the knowledgeable staff and the absence of pressure during the buying process.
Repeat Business
Many customers indicated they would return for future purchases, citing positive past experiences and satisfaction with their furniture.
- LHLynn Harbison6 days ago5.0My husband and I were looking for a nice recliner for our livingroom. Shawn, our salesman came over introduced himself to us and told us if we found something just to let him know. Bob found exactly what he wanted. Shawn helped us purchase the recliner and it was ordered and will be delivered within 2 weeks.
- BKBrad Keltner6 days ago5.0We love Furniture Row! Charles was our sales guy. He was so patient and answered all our questions and concerns. I took a while to decide and we are so happy to find just what we were looking for! Thank you Furnitire Row !!
- LMLyndsey MarshallNov 16, 20255.0Justin is a fantastic salesperson! Very knowledgeable on the selection, he let us go back and forth on a few pieces with no issues, found us a great deal, and we left more than happy! We will definitely be back for more furniture!
- KKKrystal KnightNov 15, 20255.0Upon walking in to looking around I was greeted by Courtney and she was wonderful had me in and out with a smile on my face with the couch I love
- KFKatie FergusonNov 6, 20255.0Brendan was amazing to work with. Very kind and super helpful. He annswered all our questions. We were able to find a king size bedroom furniture set we loved in our price range! Go see Brendan!
Frequently Asked Questions About Furniture Row
What types of furniture and home products does Furniture Row offer?
Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, dining and accent tables, sofas, recliners, shelving, home entertainment and office furniture, lamps, mirrors, bedroom groups, beds, linens, rugs, and more.
What are the store hours for Furniture Row in Springfield, IL?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row provide delivery or financing options?
Yes, Furniture Row offers delivery and financing services to assist customers with their purchases.
Where is Furniture Row located and how can I contact them?
Furniture Row is located at 4116 Conestoga Dr., Springfield, IL 62711. You can contact them by phone at +1 217-793-9720 or via email at customerservice@furniturerow.com.
Which payment methods are accepted at Furniture Row?
Furniture Row accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Is Furniture Row wheelchair accessible?
Yes, Furniture Row has a wheelchair accessible entrance and parking for customers with disabilities.
What should I know about nearby dining options when visiting Furniture Row?
Near Furniture Row, customers can enjoy meals at restaurants such as Steak 'n Shake, Bob Evans, O'Charley's, Harvest Kitchen + Bar, and Sweet Basil Cafe.
Are there other furniture and mattress stores near Furniture Row?
Yes, nearby furniture and mattress stores include Denver Mattress and Slumberland Furniture, offering additional choices for customers in the area.
How can nearby services help when visiting Furniture Row?
Nearby services like The UPS Store for shipping, Western Union for money transfers, and the Walk-In Clinic in Meijer for urgent care can be convenient for customers before or after their visit to Furniture Row.
Does Furniture Row have any current promotions or sales?
Furniture Row is currently featuring a Veterans Day Sale with incredible furniture savings. Visit their website for more details.