Store your belongings at Extra Space Storage on 175 W 162nd St in South Holland, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, alarmed units, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Dez Medina received numerous accolades for his exceptional customer service, being described as friendly, knowledgeable, and professional.
Facility Issues
Several customers reported serious concerns regarding pest infestations, particularly rats, leading to damage of stored items and dissatisfaction with the facility's maintenance.
Pricing Concerns
Customers expressed frustration over unexpected price increases and issues with contract terms, indicating a lack of transparency in pricing.
Cleanliness
While many reviews praised the cleanliness of the facility, there were significant complaints about unsanitary conditions due to pest problems.
Staff Performance
In addition to Dez, other staff members like Amber and Sabrina were noted for their helpfulness and professionalism, contributing to a positive customer experience.
EI
Estelle Ishau
Nov 8, 2025
5.0
I was at the storage today and Dez was of a great help and he was really nice and sweet and he was quick to help me resolve the issues I was having with my unit I’m 100% satisfied with Dez customer service
SD
Shaun Don
Nov 8, 2025
5.0
Great customer service very knowledgeable and helpful. Will recommend!
MB
Melani Baines
Nov 8, 2025
4.0
Dez! Excellent customer service and swift explanation of everything with regards to my storage needs. Appreciate the engagement and service!
PH
Patricia Hawthorne
Nov 5, 2025
5.0
Dez was very nice a intelligent and thankful for his assistance.
BL
Brittany Love
Oct 21, 2025
1.0
I do not like this storage place. In a little over a year, the price of my unit was raised TWICE. And for that price, my belongings didn’t appear to have the greatest protection. Some were damaged from the dampness. To make matters worse, mice chewed through one of my boxes. So essentially, I paid storage hundreds of dollars to bring mice into my new home. With those kinds of prices, pest control should be regular.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of South Holland, Phoenix, Markham, Harvey, Thornton, and East Hazel Crest.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located on 162nd between Vincennes Ave State St.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is next to Wendy's next to Pat Fitzgibbon's Mitsubishi.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the opening hours of Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including climate-controlled, drive-up access, and alarmed units to suit your needs.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies both online and at local facilities for purchase.
What payment methods are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there a manager on-site at Extra Space Storage?
Yes, Extra Space Storage has an on-site resident manager to assist customers.
Does Extra Space Storage allow vehicle access to drive-up storage units?
Yes, drive-up storage units allow vehicles to be parked directly in front of the unit for easy loading and unloading.
Where is Extra Space Storage located?
It is located at 175 W 162nd St, South Holland, IL 60473, USA, near the intersection of 162nd and Vincennes Ave State St.
Are there any nearby car dealerships or automotive services near Extra Space Storage?
Yes, nearby automotive services include South Holland Motors, Frank's Auto Sales, Chicago Motor Credit, Duke Of Oil for oil changes, and Service King Collision for auto repairs.
What nearby food options are available around Extra Space Storage?
Wendy's is a fast food restaurant located next to Extra Space Storage, and Daisy's Catering Cafe is nearby for vegetarian and catering options.
How can I use nearby transportation or services when visiting Extra Space Storage?
Hertz Rent A Car and Hertz Car Rental - South Holland - 162nd Street HLE are nearby, making it convenient to rent a vehicle when moving items to or from your storage unit.