La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly mentioning sales associates like Randy, Denise, and Ken.
Purchasing Experience
Many reviews highlighted a smooth and enjoyable purchasing process, with staff providing guidance and support without being pushy.
Product Quality
Customers expressed satisfaction with the quality and variety of furniture options available, noting that La-Z-Boy products are durable and well-made.
Delivery Issues
Some customers reported delays and issues with delivery, including missing items and lack of communication, which affected their overall experience.
Design Assistance
The availability of design services was appreciated, with several customers noting how helpful designers were in selecting furniture that fit their needs.
JB
Jennlfer Brundige
1 day ago
5.0
My designer Ken was wonderful. He picked up on my style when I had no idea what I wanted. Super excited with my purchase. Can't wait to see it all completed!
MW
mary jo wiess
5 days ago
5.0
I have the pleasure of working with Randy on ideas for refurnishing my home! As always, La-Z-Boy has the most comfortable of all furniture! This would be my fourth set of La-Z-Boy family room furniture! I love the new designs. Actually, there were so many choices that Randy suggested the designer come to my house and give me a hand choosing.. Free of charge.! She was able to come Within days, and I am looking very forward to meeting with her! I highly recommend the staff at the La-Z-Boy in South Elgin! Randy is professional knowledgeable and extremely friendly with great ideas!
MM
Matthew Mursewick
Jan 5, 2026
5.0
If you're in the market for a La-Z-Boy chair be sure to stop by the South Elgin store! They have a dream team when it comes to customer service!
Ken, Randy, and Courtney were so extremely helpful and so friendly to chat with while shopping. Ken took the time to get me sized correctly for the perfect chair and Randy and Courtney helped with the check out. Amazing experience! High quality furniture, amazing customer service, and a great warranty on their product! Look no where else. Shop La-Z-Boy!
SO
Stephanie O'Hara
Jan 4, 2026
5.0
The sales manager, Courtney Jones, was very knowledgeable, experienced, thorough and easy to work with. She was good at designing and configuring our needs. The January sale motivated us but the high quality furniture and excellent service were major factors in our decision. All of the sales associates were friendly and helpful, contributing to a very pleasant and professional environment, with no pressure. Thank you, Courtney, and the team!
KF
Keith Foster
Dec 29, 2025
4.0
We really enjoyed our purchasing experience. Hannah and Denise were amazing and very easy to work with. We would have appreciated knowing their letter system as it relates to the overall cost of our custom choices though. Basically they use the alphabet in their codes, and the later the letter the more expensive the cost. We didn’t know that and it would’ve helped steer some of our decisions, otherwise we had a great experience!
Frequently Asked Questions About La-Z-Boy South Elgin
What types of furniture does La-Z-Boy South Elgin offer?
La-Z-Boy South Elgin offers sofas, sectionals, chairs, recliners, loveseats, ottomans, tables, and sleepers, all customizable to match your unique style.
What are the store hours for La-Z-Boy South Elgin?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 18:00 PM. Holiday hours vary.
Does La-Z-Boy South Elgin offer delivery services?
Yes, La-Z-Boy South Elgin offers delivery services for your convenience.
Is proof of COVID-19 vaccination required to shop at La-Z-Boy South Elgin?
No, proof of vaccination is not required to shop at La-Z-Boy South Elgin.
What payment options are accepted at La-Z-Boy South Elgin?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is La-Z-Boy South Elgin located?
La-Z-Boy South Elgin is located at 422 Randall Way, South Elgin, IL 60177, United States.
What are some nearby furniture stores to La-Z-Boy South Elgin?
Nearby furniture stores include La-Z-Boy of South Elgin, Lazy Boy Furniture Gallery, and La-Z-Boy Furniture Galleries, providing multiple options for furniture shopping in the area.
Are there nearby dining options near La-Z-Boy South Elgin?
Yes, customers can visit nearby dining spots such as McDonald's, Coronado Mexican Kitchen, Aurelio's Pizza, Red Robin Gourmet Burgers and Brews, Sushi Cafe, and Riverside Pizza and Pub before or after shopping.
Is there a nearby place to pick up packages near La-Z-Boy South Elgin?
Yes, there is a UPS Access Point location nearby, which can be convenient for sending or receiving packages when visiting La-Z-Boy South Elgin.
What additional services or facilities are near La-Z-Boy South Elgin that customers might find useful?
Customers can find nearby gyms such as Orangetheory Fitness and Pure Barre, as well as tutoring centers like Eye Level Learning Center, which might be useful for a comprehensive visit to the area.