Russo Power Equipment

4.3
360 reviews

About

Lawn Equipment StoreLawn Mower StoreUtility Trailer DealerTractor Dealer
Russo has built a reputation as a premier outdoor power equipment and landscape supply dealer in the Midwest. Browse the largest selection of equipment under one roof from brands like Toro, Scag, Wright, Stihl, Echo, Exmark, Bobcat, Mean Green, Kubota, Boss, SnowEx, Snowdog, and many others. Plus a stock of thousands of parts and a knowledgeable service department, Russo strives to provide exceptional service and meet the needs of every customer as they have for the past 50+ years.

Location

Russo Power Equipment
9525 West Irving Park Road, Schiller Park, IL
60176, United States

Hours

Reviews

4.3
360 reviews
5 stars
254
4 stars
43
3 stars
14
2 stars
8
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some praised helpful staff, others reported poor communication and long wait times.

Delivery Speed

Delivery times varied significantly; some customers received orders quickly, while others experienced delays of weeks.

Repair Issues

Numerous complaints about repair services, including unresolved issues and lack of communication regarding repair status.

Pricing

Customers appreciated competitive pricing on products, but some noted high shipping costs and unexpected charges.

Product Availability

Generally well-stocked with a wide variety of equipment and parts, though some customers reported specific items being unavailable.
  • BB
    bigdawg
    Nov 18, 2025
    5.0
    How is it I’m just now finding out about Russo? What a great shopping experience for me, I was hesitant to use them, not knowing anything about Russo. But what I needed was in stock at a great price so I gave them a shot. We’ll, I had such a great overall buying experience and they will certainly be number one as a future source of supply. Typically I would look at eBay or amazon or OEM but I’m putting Russo at the top of my list as my first source supply to find items I need. Ordering, shipping time, delivery dates, I had constant updates on my order and it arrived as specified and everything was packed so well, it was like I packed it myself. I’m still flabbergasted that I had never heard of them, shame on me.
  • AW
    Atoor woodworking
    Nov 14, 2025
    1.0
    They sold me a broken used lawnmower and no return accepted.even they cant fix it
  • TM
    Tom Myers
    Oct 24, 2025
    5.0
    I'm not sure, which store I ordered from because It was online. I ordered a rebuild kit for my john deere D105 deck mower. I think the thing was delivered within seven days. The price was half the price of anybody else I checked. Fast delivery and a great price.It just arrived today, unbelievable.Thank you
  • MP
    Moe P
    Oct 8, 2025
    1.0
    Worst service I’ve had in a very long time. Ordered a cutting edge online and after 2 weeks they still did not ship. Told me they were waiting on supplier (Western). I called western myself and they had plenty in stock so I bought direct from them. Cutting edge will be here in 5 days.
  • JL
    Josh Lee
    Oct 2, 2025
    2.0
    We took our new mower there to get fixed a few months back. They said it was fixed and had the same issue arise in a few weeks. I took it to the same shop again to get fixed AGAIN. It’s been a month now and no word. I just called them and spoke with someone in service and they said they had no information at all. This tells me it’s never been looked at. I informed her that the mower is still under warranty and she tells me now they have to file a claim. We told them this when we dropped it off a month ago. So my advice for anyone needing their equipment back in a timely fashion is to find another shop

Frequently Asked Questions About Russo Power Equipment

What types of products and brands does Russo Power Equipment offer?

Russo Power Equipment offers a large selection of outdoor power equipment and landscape supplies from brands such as Toro, Scag, Wright, Stihl, Echo, Exmark, Bobcat, Mean Green, Kubota, Avant, Boss, SnowEx, and Snowdog.

What are the operating hours of Russo Power Equipment?

The store is open Monday to Friday from 7:00 AM to 4:00 PM, Saturdays from 7:00 AM to 12:00 PM, and is closed on Sundays and some holidays such as November 27, 2025.