Store your belongings at Extra Space Storage on 880 E Rollins Rd in Round Lake Beach, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, drive-in building, non climate controlled units available, parking spaces and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Price Increases
Several reviews expressed dissatisfaction with sudden and significant price increases, leading to frustration and loss of trust in the business.
Facility Condition
Customers consistently noted that the facility is clean, well-maintained, and secure, contributing to a positive overall experience.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences related to pricing and management practices.
RZ
Ryan Zander
Jan 3, 2026
1.0
I rented a space for 67 dollars a month then after 4 months, and now its november they upped my rate to 122!!! When i called and asked about it i was told that was normal and they up rates to match the other storage facilites near by. So i called a near by one and got a space for 56 dollars a month. When i called back i was told they would lower to 76...smh. Now i'm sure they'll offer a move in special at a lower rate then i had.... Terrible business practice, i DO NOT recommend but if you do rent here, keep an eye on your invoices.
Fyi i just checked and now they are offering the space 51....its crazy that anyone would treat their customers this way. Smh
In response to the owner... I did after you double my rent without notice, you guys said the 76 was the lowest you could and that you would have no problem renting it for more.......any more comments?
AF
Amber Foley
Dec 29, 2025
5.0
We really like extra space. The staff is very friendly and the facility is well maintained.
RR
ryan
Dec 23, 2025
5.0
Smooth and excellent experience
SD
Sabrina D
Dec 17, 2025
5.0
Amber is Amazing! Great customer service. She goes above and beyond. Handled my issue professionally and timely!
MM
Mike
Dec 7, 2025
1.0
Would give zero if I could. Rented a space for our camper, signed a contract at $57 per month. 3 months in we received a note telling us that there was a bogus promotional period and our new monthly total was now doubled to $114. Watch out for the bait and switch. We cancelled immediately, which is probably what they wanted. Now they can move in someone willing to pay a lot more. Shame on them for this business practice. Stay clear!
Response to owners reply:
Yes, this does reflect your values. Just because you reply to these posts apologizing, it doesn't mean you're a good business. The fact that you allow innocent folks to move all their items in, get settled and then double the rent is disgusting. Most have no choice now because it would be too much work to move out.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Round Lake Beach near Venetian Village, Lindenhurst, Third Lake, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of N Barron Blvd and E Hook Dr.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the gate access hours for Extra Space Storage in Round Lake Beach?
The gate hours for the property are from 6:00 AM to 10:00 PM every day of the week, Sunday through Saturday.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities, including this one, offer climate-controlled units for temperature-sensitive items alongside standard units without climate control.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies for purchase both online and at local facilities.
Is there drive-up access available at Extra Space Storage?
Yes, drive-up access is available which makes moving large items easier by allowing you to pull a vehicle right up to your unit.
Where is Extra Space Storage located in Round Lake Beach?
Extra Space Storage is located at 880 E Rollins Rd near the intersection of N Barron Blvd and E Hook Dr in Round Lake Beach, IL 60073.
What payment methods does Extra Space Storage accept?
They accept various payment options including American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
What are some nearby places of interest around Extra Space Storage?
Nearby places include Metro Self Storage, Pizza Hut, Rollins Dental Center, and Tacos El Norte among others, offering services from storage alternatives to dining and health care.
How can the nearby Metro Self Storage benefit me when using Extra Space Storage?
Metro Self Storage near Extra Space Storage offers additional storage options and packing supplies, providing convenience if you need alternative or supplementary storage solutions.
Are there dining options near Extra Space Storage in Round Lake Beach?
Yes, dining options near Extra Space Storage include Pizza Hut, Tacos El Norte, Subway, and Kaibigan, offering a variety of cuisines to enjoy before or after your visit.
What nearby services can I access in the area around Extra Space Storage?
Nearby services include insurance from Kamal Khan: Allstate Insurance, dental care at Rollins Dental Center and Grande Smile Dental, and banking at TCF Bank and Huntington Bank, making it easy to coordinate errands along with your storage needs.