Extra Space Storage

4.9
620 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreWarehouse Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1298 Long Lake Dr in Round Lake Beach, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, drive up climate controlled units, kiosk, military discount, warehouse space available, wide drive isles, vehicles are allowed in drive-up units, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1298 Long Lake Dr, Round Lake Beach, IL
60073, United States

Hours

Reviews

4.9
620 reviews
5 stars
576
4 stars
26
3 stars
10
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Jaclyn, received high praise for being friendly, helpful, and professional, making the storage experience smooth and stress-free.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with frequent price increases, which they felt were excessive and not justified.

Facility Management

While the staff received excellent reviews, some customers reported issues with maintenance and repairs, particularly regarding the functionality of the property.

Overall Experience

Many customers highly recommend the facility for its great service and supportive staff, despite some concerns about pricing.
  • B8
    BoxLunch 8989
    Nov 18, 2025
    5.0
    Manager is very nice and super helpful!! Thank you!!
  • MW
    Marc Weight
    Nov 6, 2025
    5.0
    I booked my unit online and all instructions were very clean. Jaclyn Lease was super friendly and helpful. She answered all my questions and let me know what hours she is available if I needed any more help. We even had a couple of laughs too. Facility looks clean and secure. Smooth experience start to finish
  • PE
    peter escobar
    Oct 18, 2025
    5.0
    Kathy was helpful
  • NN
    Nerdsrule
    Oct 18, 2025
    5.0
    Great service!! Very helpful!!
  • KE
    Kathy Exon
    Oct 13, 2025
    5.0
    Jaclyn Lease was wonderful. She went over all the options with me, no pressure. Letting me make the final decisions. I would highly recommend this facility and her to anyone.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.