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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3000 N River Rd in River Grove, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, multiple entrance/exit gates, non climate controlled units available, parking spaces, heated loading bay, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Hours
Reviews
4.8
733 reviews
5 stars
675
4 stars
24
3 stars7
2 stars9
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Jeremy and Angel, for their exceptional service, professionalism, and willingness to help.
Cleanliness
The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.
Security Concerns
Some customers raised serious concerns about security, including reports of theft and inadequate responses from management.
Pricing Issues
Several reviews mentioned dissatisfaction with sudden price increases after a short rental period, which was not clearly communicated at the time of signing.
- SSScary4 days ago5.0Jeremy was friendly and informative and made the process super easy. Made the whole experience a breeze.
- MMMikeDec 18, 20255.0Great place to store your goods. Great customer service! Thanks guys
- DMDaniela ManDec 11, 20255.0Excellent customer service and focused on the customer .
- FGFrank GarciaDec 10, 20255.0Jeremy went above and beyond expectations! Thank you!
- WKWHITE KNIGHTDec 6, 20255.0This ExtraSpace Storage location is an outstanding facility and one of the best choices for anyone who wants a clean, secure, and professionally managed place to store their belongings. The property is large and well designed, offering a convenient drive through electronic gate that you can operate through the mobile app on your phone. Access is simple and reliable, and once inside, the building doors respond quickly, making it easy to move items in and out. The entire facility is extremely well maintained. Every area I have seen, including the corridors, elevators, and loading spaces, is consistently clean and organized. The level of care put into the upkeep of this location truly stands out. The security features are equally impressive, with strong surveillance, controlled access, and an overall environment that makes you feel confident that your belongings are protected at all times. This location offers a wide variety of storage unit sizes, making it easy to choose the right space whether you are storing personal items, furniture, or business materials. There is always staff on site, and they are consistently professional, helpful, and committed to making the entire experience smooth and stress free. The management team at this location deserves special recognition. I recently had a situation that needed attention and the manager, Jeremy, handled everything with exceptional professionalism. He responded quickly, communicated clearly, and resolved the matter properly. His level of service reflects how dedicated this facility is to its customers. Senior district management for this location has also been outstanding. They are professional, responsive, and fully committed to addressing any customer concerns. Their involvement gave me an even deeper respect and appreciation for ExtraSpace Storage as a company and showed clearly how seriously they take customer satisfaction. Over time I have gained a strong respect for the way ExtraSpace Storage operates. They are reliable, honest, and focused on maintaining a safe, clean, and trustworthy environment. If you want your belongings stored properly with complete peace of mind, this location is an excellent choice. I highly recommend it to anyone seeking dependable storage, strong security, and exceptional management.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of River Grove, Elmwood Park, Melrose Park, Stone Park, Northlake, Franklin Park, Schiller Park, Norridge, and Harwood Heights.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of N River Rd and W Belmont Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage in River Grove?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 3000 N River Rd, River Grove, IL 60171, USA.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection of storage units including drive-up access units, climate-controlled units, and non-climate controlled units.
Does Extra Space Storage offer packing and moving supplies?
Yes, Extra Space Storage provides moving and packing supplies including boxes available at the facility and online.
Are climate-controlled units available at this Extra Space Storage facility?
Yes, most facilities including this one offer climate-controlled storage units for temperature-sensitive items.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Are there moving carts or dollies available at Extra Space Storage?
Nearly all facilities offering indoor storage units provide push carts; simply ask the facility manager for assistance.
What should I know about gate and office hours at Extra Space Storage?
Office hours are when the Store Manager is available; gate hours indicate when you can access your unit. At this location, gate hours are from 6:00 AM to 10:00 PM daily.
What nearby truck rental service can help with my move to Extra Space Storage?
U-Haul Neighborhood Dealer is located near Extra Space Storage and offers truck rentals to facilitate your moving needs.
Are there places nearby where I can get automotive repair while visiting Extra Space Storage?
Yes, nearby options include Approved Auto Services, AMG Collision Center, Carnegie Auto & Truck, International Auto and Body Repair, E & M Auto Service, and others to assist with automotive repairs.
What recreational activities are available near Extra Space Storage?
Nearby recreational options include Brunswick Zone and Bowlero for bowling and entertainment, as well as Bowler's Aid Pro Shop and Better Bowling Pro Shops for sporting goods.