Extra Space Storage

4.8
723 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3000 N River Rd in River Grove, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, multiple entrance/exit gates, non climate controlled units available, parking spaces, heated loading bay, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3000 N River Rd, River Grove, IL
60171, United States

Hours

Reviews

4.8
723 reviews
5 stars
666
4 stars
23
3 stars
7
2 stars
9
1 star
18

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Customers consistently praised the staff, particularly Jeremy and Angel, for being friendly, knowledgeable, and helpful throughout the rental process.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.

Customer Service

Many reviews highlight excellent customer service, with staff going above and beyond to assist customers and address their concerns.

Pricing Concerns

Some customers expressed dissatisfaction with unexpected price increases after a few months, indicating a lack of transparency regarding pricing policies.

Security Issues

A serious concern was raised about security, with a customer reporting a theft incident and inadequate response from management.
  • MS
    Michael Sidel
    2 days ago
    5.0
    Jeremy really helped me. Been a customer for 10 years and very happy with The Service
  • ND
    Noah Dahl
    Nov 13, 2025
    5.0
    Jermey was extremely helpful
  • HR
    Heavyn Rivera
    Nov 13, 2025
    5.0
    Jeremey was efficient easy quick in and out.
  • EE
    Elliana
    Nov 8, 2025
    5.0
    The Storage Unit that we have to erect, great customer service to all of them especially Jeremy who has helped us immensely who has helped us with this place and everyone else.
  • PM
    Pete Macias
    Nov 6, 2025
    5.0
    Jeremy Was Awesome 👍😎

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.