Extra Space Storage

4.7
274 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5220 N Richmond Rd in Ringwood, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5220 N Richmond Rd, Ringwood, IL
60072, United States

Hours

Reviews

4.7
274 reviews
5 stars
242
4 stars
13
3 stars
6
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Kathy and Adam, received high praise for being friendly, helpful, and professional, making the rental process smooth and enjoyable.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with unexpected price increases and perceived bait-and-switch tactics regarding promotional rates.

Accessibility

Customers appreciated the easy setup process and accessibility of the storage units, although there were concerns about lighting during move-in.

Overall Experience

Many reviews highlight a wonderful overall experience, with customers recommending the facility for its great service and friendly staff.
  • RQ
    ron quarrie
    2 days ago
    5.0
    Awesome! Kathy was extremely helpful
  • GM
    Gerardo Mercado
    Nov 12, 2025
    5.0
    Adam was great, explained everything well, and went above and beyond.
  • DD
    Double D
    Nov 6, 2025
    5.0
    Adam was very knowledgeable and polite and had a great attitude..very helpful. I'd recommend this facility to all of my friends. Units are emaculate. Great experience 👍 💯
  • JM
    Juan Medina
    Oct 29, 2025
    5.0
    Adam is very polite and professional. I recommend this site to anyone who is interested in renting storage.
  • MN
    Marie Northrop
    Oct 27, 2025
    5.0
    I visited this facility to look into getting a storage unit as I am moving soon. The facility was clean and Adam was very nice and answered all of my questions.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.