Extra Space Storage

4.7
290 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5220 N Richmond Rd in Ringwood, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5220 N Richmond Rd, Ringwood, IL
60072, United States

Hours

Reviews

4.7
290 reviews
5 stars
257
4 stars
14
3 stars
6
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Kathy and Adam, received high praise for being friendly, helpful, and professional, making the rental process smooth and enjoyable.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Accessibility

Customers appreciated the easy setup process and quick access to units, with many noting the convenience of the location.

Pricing Concerns

Some customers expressed dissatisfaction with unexpected rate increases and perceived bait-and-switch tactics regarding pricing.
  • JT
    J Tran
    3 days ago
    5.0
    Awesome service from Adam and Kathy. Would highly recommend.
  • AE
    Andrew Erckfritz
    Dec 30, 2025
    5.0
    Kathy went above and beyond to make sure my storage needs were met, even looking up the dimensions of items to be stored to be sure they would fit.
  • SF
    Sari Franklin
    Dec 30, 2025
    5.0
    Kathy was amazing. She was very informative and super friendly. She looked at what I needed with me and then helped me to find the best fit and price.
  • IM
    Ian Maule
    Dec 19, 2025
    4.0
    It thinks it’s odd you guys need 8 reviews a month. Seems like a weird arbitrary number to hit some goal that people don’t care.
  • DC
    danielle costantino
    Dec 19, 2025
    5.0
    I can’t say enough good things about Extra Space Storage. The team went above and beyond to help me, and the facility is always clean and easy to access. I felt confident my belongings were safe and well cared for. Such a smooth, positive experience!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.