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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Peoria, IL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
300 reviews
5 stars
155
4 stars
83
3 stars
17
2 stars
8
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates inconsistent customer service, with some employees being helpful while others are unresponsive or unhelpful.
Delivery Issues
Numerous complaints about unreliable delivery services and poor communication regarding delivery schedules.
Product Selection
Customers appreciate the wide selection of products available, particularly in outdoor and gardening supplies.
Installation Problems
Several reviews mention issues with installation services, including damage to property and lack of support from management.
Store Organization
Customers report difficulties in finding items and navigating the store due to poor organization and signage.
- ISInfinite Spikes6 days ago5.0I was supported enough to know that Ace isn't the only place with the helpful folks. Also, I dunno if it was shared in the company, so I'll say it here, even though she may have been in the other Peoria location. Savannah was awesome. Not only was she spot on and helpful, but she knows how to hold good conversation while keeping up with anything. They should give her a raise. Also, Lowe's is awesome for home improvement in general. The lights we bought literally made the best upgrade. Totally 5/5
- MSMatthew SimmonsJan 5, 20265.0Lowes will always be my go to spot for just about everything. I started out with Lowes as a new homeowner some 25 years ago and I have been going there since. 7th home purchased and all but two were remodeled with Lowe's products and tools. The only reason all 7 weren't done with Lowe's products is that two were brand new and they did get Lowe's appliances and Lowe's paint when updated, not Lowe's brand, just purchased through Lowes. Lowe's could carry a better high end power tool than DeWalt as DeWalt has really gone downhill over the last several years. I own every darn power tool that DeWalt has ever put out in 18v and 20v XR Brushless but if they don't step up again this will be it and we will be parting ways. Aside from that I am a Lowe's fan. Don't get me started about the guys behind the Pro desk because I think a whole lot about a few of them and yes Tracy I am talking about you. Here's a couple remodels and whole lot of money invested in the DeWalt Corp.but you get the idea.
- PBPablo BarredaDec 22, 20252.0Good selection of items, but their rewards are no good. The rewards do not allow for the expensive countertops to be included. So if you spend over $10K here you get nothing. In addition, the counter service desk is good sometimes and many times is just bad. They don’t have the authority to accept returns that are in good condition but over their time policy. Need to improve their performance and service for me to think about coming here for my next project.
- RGraji govindDec 20, 20252.0They have a very poor delivery service. The driver came to my drive way and stopped for 5 minutes and left without delivering our appliance. He mentioned that we were not at home. However, we were at home and kept our door open as well. Their delivery services are not trustworthy!
- TBTierney BDec 16, 20251.0Went to Lowe's on a Saturday to order a new washing machine, had a great experience and they informed me the washing machine would be delivered Monday, when I was going to be off work. However, later that night we received a call saying they were going to deliver the floor model and asked if that was okay. I said no, since we are spending all this money we would like new in the box. The team member said we needed to come back to the store so they can return it and repurchase it. They said the new delivery date would be Friday. We stressed that it needed to be delivered after noon so my husband would be out of work. Thursday rolled around and Lowe's said our delivery would be between 8am and Noon. I had to call my parents to come to my house to receive my new washer. I paid to have the washer installed and the old one hauled away. They stated they couldn't install it and that I would have to call a plumber. We called the plumber and he installed the washer. We called Lowe's to haul away our old one but they said they could only do it on Tuesdays which my husband and I both work until 5pm. So again I had my parents come over. They said they would be at my house between 11:30 am and 3:30pm. At 12:30 pm we get a message saying they are heading our way. It is 4:04 pm and they still have not showed up. Update: They showed up at 4:12 pm.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Peoria, IL?
You can find hardware products, paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, gardening equipment, bathroom storage, and more at Lowe's Home Improvement in Peoria, IL.
What are the store hours for Lowe's Home Improvement in Peoria?
Lowe's in Peoria is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. They may have special holiday hours as well.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent for status changes.
What is the process for returning or exchanging an item at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned via your Order History page, while in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Are installation services available at Lowe's?
Yes, Lowe's provides installation services including appliances, flooring, blinds, cabinets, roofing, HVAC, and more.
Which nearby places can I visit along with Lowe's in Peoria for convenience?
Nearby you can find PetSmart Dog Training for pet care needs, Starbucks for coffee, and Minute Key for locksmith services, making it easy to combine your visits in one trip.
Is there an electronics store near Lowe's Home Improvement in Peoria?
Yes, Best Buy and RadioShack are close by for electronics, IT services, and computer repair, perfect for tech purchases after visiting Lowe's.
Where can I find additional shopping options near Lowe's in Peoria?
Nearby shopping options include T.J.Maxx for clothing and home goods, Kirkland's for furniture and décor, and Target Store Peoria for groceries and general shopping.