Business Details
About
Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStools
Furniture Row® Black Friday Furniture Super Sale - Save $100 Per $1,000 Spend. The More You Buy, The More You Save. Visit Our Store or Shop Online! Sale Ends Thursday 11/27.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
1,163 reviews
5 stars
960
4 stars
106
3 stars
50
2 stars
19
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Courtney and Jacob, received high praise for being helpful, friendly, and knowledgeable, creating a positive shopping experience.
Communication Issues
Several customers reported poor communication regarding delivery timelines and financing options, leading to frustration and dissatisfaction.
Store Environment
The store was described as organized and calm, allowing customers to browse without feeling pressured by sales staff.
Delivery Problems
Multiple reviews highlighted significant issues with delivery delays and miscommunication, negatively impacting customer satisfaction.
Product Selection
Customers appreciated the variety of furniture options available at different price points, often finding exactly what they were looking for.
- TDTara DeWalt6 days ago5.0Cheyanne was so helpful and polite! She made the buying experience enjoyable.
- JJJanet JacksonNov 12, 20255.0I went to several furniture stores and couldn’t find what I wanted. I went to this one and a lovely lady by the name of Courtney showed me exactly what I needed helped me out. Explain to me about the financing and we talked about protecting my couch too I got exactly what I wanted and I am super happy with it. I love the fact that will be delivered within 2 to 3 weeks which means that will be at my house in time for Thanksgiving and possibly Christmas. I couldn’t be happier
- DSDebbie ShayNov 10, 20255.0My salesman was very knowledgeable, professional and nice.
- EWErin WalkerNov 10, 20255.0Courtney was wonderful as our salesperson at the Peoria, IL Furniture Row location. She was well versed in all of the couches on the show room floor and made the whole process a breeze. We appreciated her ability to help us pick out the best couch for our living room!
- TMThomas MitchellNov 4, 20255.0Courtney was super nice and helpful. She took her time with us and shared her expertise.
Frequently Asked Questions About Furniture Row
What types of products does Furniture Row offer?
Furniture Row offers a wide range of home furnishings including leather and upholstered furniture, dining and accent tables, sofas, recliners, beds of various styles, bedroom furniture, home office furniture, home entertainment units, and home accents like lamps and rugs.
What are the operating hours of Furniture Row in Peoria, IL?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
Where is Furniture Row located?
Furniture Row is located at 7618 N. Route 91, Peoria, IL 61615, USA.
What payment options are accepted at Furniture Row?
Furniture Row accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Does Furniture Row offer financing options?
Yes, Furniture Row provides financing services to assist customers with their purchases.
How can customers contact Furniture Row for customer service?
Customers can reach Furniture Row via email at customerservice@furniturerow.com or by phone at +1 309-693-9196.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has wheelchair accessible entrances and parking to accommodate customers with disabilities.
What nearby furniture stores can customers visit in Peoria?
Near Furniture Row, customers can also visit Sofa Mart and Denver Mattress, both furniture and mattress stores located nearby to offer more shopping options.
Are there nearby dining or entertainment options after shopping at Furniture Row?
Yes, customers can visit nearby spots like Double A's Pizza Sports Bar and Grill, Tilted Kilt Pub & Eatery, or Doubles A's sports bar for dining and entertainment after shopping.
What accommodations are available near Furniture Row for out-of-town customers?
Nearby hotels include Wingate by Wyndham Peoria, Hampton Inn and Suites Peoria at Grand Prairie, and Hampton by Hilton, providing convenient lodging options for visitors.