SiteOne Landscape Supply is the largest and only national wholesale distributor of landscape supplies in the United States and has a growing presence in Canada. Our customers are primarily residential and commercial landscape professionals who specialize in the design, installation and maintenance of lawns, gardens, golf courses and other outdoor spaces. Through our network of over 650 branches across 48 states and five provinces, we offer a comprehensive selection of over 90,000 products.
Frequently Asked Questions About SiteOne Stone Center
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.
How do I create an online account with SiteOne Stone Center?
To create an online account, complete the Request an Account form in the top right corner of the screen using your SiteOne customer number. If you're not a current customer, call 1-800-SITEONE (1-800-748-3663) to get started.
Are all products available for purchase online at SiteOne Stone Center?
Yes, the majority of products are available online. If you cannot find an item, you can add a note on your order at checkout or contact the local branch for assistance.
What should I do if I can't find the product I'm looking for?
Please contact your local SiteOne branch directly. You can also include a message with your order for other items to assist the branch in fulfilling your needs.
How do I place an order online at SiteOne Stone Center?
Log in to your account, confirm your selected branch, add products to your cart, and proceed to checkout. You can choose between pickup or delivery options.
Is local delivery available for online orders?
SiteOne offers local delivery on most orders within 60 miles of the branch, though a delivery charge may apply.
What are the store hours for SiteOne Stone Center?
The store is open Monday through Friday from 7:30 AM to 4:00 PM and closed on Saturdays and Sundays.
What do I need to bring to pick up my order at SiteOne Stone Center?
Bring a government-issued photo ID and your order number or the Order Ready notification email when picking up your order.
Are credit cards accepted at SiteOne Stone Center?
Yes, credit cards are accepted. Cash-only payments are not required.
How can the Park City Police Department nearby assist customers visiting SiteOne Stone Center?
The Park City Police Department, located close to SiteOne Stone Center, provides public safety and assistance services which can help customers feel secure while visiting or navigating the area.
What nearby automotive services are available near SiteOne Stone Center?
Nearby automotive services include Jose's Auto Repairs, Park City Transmissions and Auto Body Shop, F.C Auto Service, and Intoxalock Ignition Interlock, which can assist with vehicle maintenance while you shop.
Are there places to eat or grab a coffee near SiteOne Stone Center?
Yes, nearby options include Lucky Jack's Gaming for coffee and smoothies, Silly Rabbit's lounge and American restaurant, and Buddy's Cafe & Smoke Shop for casual dining and bar services.