Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Orland Park, IL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
15601 South Lagrange Road, Orland Park, IL
60462, United States
Hours
Reviews
3.9
1,725 reviews
5 stars
900
4 stars
353
3 stars
184
2 stars
57
1 star
231
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers expressed frustration with product availability and issues with orders, including delays and incorrect items.
Store Cleanliness
The store was frequently noted as clean, organized, and well laid out, contributing to a positive shopping experience.
Mixed Experiences
While some customers had excellent experiences, others reported poor service and unhelpful staff, indicating inconsistency in customer service.
Pricing Concerns
Several reviews mentioned that prices were higher than competitors, leading some customers to seek alternatives.
- MJMs. Jones6 days ago5.0Fast and easy
- JMJohn MejiaJan 2, 20261.0If I could give a half a star I would. Never order appliances for delivery. My delivery was missing pedestals for my washer and dryer. Called store and spoke to Tim who set up for delivery and install. When they arrived no pedestals. Worst service ever. Will never go back to lowes again
- DTDee TaylorDec 24, 20255.0Lowes is the place for your DIY projects. They have ample staff to assist. Love it.
- HYhend yunisDec 19, 20255.0Today at the paint department I need to thank Dick for all his help .he was able to help me find everything I needed in a short time. He was professional and he did above and beyond his work. Thanks again.
- GGGHOZTPRODUCTIONZDec 10, 20251.0Horrible place no help waste of time wouldn’t sell me the skil display that 4 other Lowe’s did with no trouble that’s pretty damn sad
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Orland Park, IL?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing essentials, storage solutions, tools, and more.
What are the store hours for Lowe's Home Improvement in Orland Park?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM. Holiday hours vary; for example, the store is closed on November 27, 2025, and December 25, 2025.
Does this Lowe's location offer in-store pickup and delivery services?
Yes, Lowe's in Orland Park offers both in-store pickup and delivery services for customers' convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Are there any installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, doors, countertops, HVAC, lighting, and more to help with your home improvement projects.
Does Lowe's have any programs for tax-exempt purchases?
Yes, to place an order with a tax-exempt account, you need to visit the customer service desk in-store to apply for the tax-exempt status.
Which trusted brands can I find products from at Lowe's Home Improvement?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, Bosch, Weber, Maytag, and many others.
How can the nearby FedEx Office Print & Ship Center assist me when visiting Lowe's?
The nearby FedEx Office Print & Ship Center can help you with printing, shipping, and travel document services such as passport and visa processing, which can be convenient before or after your trip to Lowe's.
Are there fitness or recreational facilities near Lowe's Home Improvement in Orland Park?
Yes, nearby you can find Cardinal Fitness of Orland Park, a gym for active life, and Space Golf, a miniature golf course, which offer opportunities for fitness and fun before or after your Lowe’s visit.
If I need a key or locksmith service near Lowe's in Orland Park, where can I go?
Minute Key and Minute Key (listed twice) are nearby locksmith service providers close to Lowe's, making it convenient for you to handle key and lock needs while shopping or visiting the area.