Business Details
About
Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
1,080 reviews
5 stars
883
4 stars
115
3 stars
31
2 stars16
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the sales staff, particularly mentioning individuals like Janice, Farh, and Colleen.
Product Quality
Customers expressed satisfaction with the quality and comfort of the furniture, highlighting specific models like recliners and sofas.
Delivery Issues
Some customers reported delays and issues with delivery, including lack of assistance during pickup and problems with third-party delivery services.
Sales Experience
Overall, customers appreciated the no-pressure sales approach and the knowledgeable staff who assisted them in finding the right products.
Warranty Concerns
Several customers expressed disappointment with warranty service and the handling of issues related to furniture wear and tear.
- PKPaul Kramski3 days ago5.0I can't say enough how great our experience was today at La-z- boy today, thanks to Christine. She was super knowledgeable, helpful, and Patient with us, picking out a couch. Her style of sales is how I wish every salesman conducted themselves. Authetic, straight shooter, positive attitude and efficient just to say a few of the many of her attributes. I appreciate it and will be back!
- KMKim McGann4 days ago3.0It was a positive experience. I was in and out in 20 minutes. I told my salesman what I was looking for. He showed me to a wall recliner and I bought one. It was delivered in one week.
- CFCathy Frederickson5 days ago5.0Ryan S was a great help. He is patient, knowledgeable and kind. He was very aware of the sales and options available and in stock. I highly recommend him as a resource at the Orland Park store.
- JGJakalynne GosnellJan 1, 20264.0Had a great experience buying a chair for my baby nursery with Janice, she was very helpful and great to work with. I probably tried every chair in the store before choosing the maverick glide rocker and I love my chair. The only reason for my 4/5 stars is that when we went to pick up- employee cars were blocking the loading area spots even though there was 50 other spots in back & a small woman was in back to sign off on our pick up.. men were working inside and didn’t come out to help so this small woman had to help my boyfriend lift the VERY HEAVY chair into his box truck (I am 6 months pregnant so could not help). Very strange that no men could’ve come and assisted this woman was 5’0 and could’ve gotten hurt trying to lift this heavy awkward chair and base. Should really have a man in back for pick ups so they can lift more safely
- RDRon DowlingDec 24, 20251.0I bought the chair for $3000 and it stopped working I went to see the manager and asked him to get me a new chair and that didn’t happen I am still waiting on parts that is pretty sad that they told me it would take at least 21 days to get parts that is really poor service when you you spend that kind of money no
Frequently Asked Questions About La-Z-Boy Orland Park
What products does La-Z-Boy Orland Park offer?
La-Z-Boy Orland Park offers a range of furniture products including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
What are the store hours for La-Z-Boy Orland Park?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM. Holiday hours vary.
Does La-Z-Boy Orland Park offer delivery services?
Yes, La-Z-Boy Orland Park offers delivery services for purchased products.
Where is La-Z-Boy Orland Park located?
La-Z-Boy Orland Park is located at 16011 S La Grange Rd, Orland Park, IL 60462, United States.
What payment options are accepted at La-Z-Boy Orland Park?
La-Z-Boy Orland Park accepts American Express, Discover, Mastercard, and Visa credit cards.
Is proof of COVID-19 vaccination required to shop at La-Z-Boy Orland Park?
No, proof of vaccination is not required to visit La-Z-Boy Orland Park.
How can I contact La-Z-Boy Orland Park by phone?
You can reach La-Z-Boy Orland Park by phone at +1 708-873-0066.
What nearby places can I visit around La-Z-Boy Orland Park?
Nearby places include Brookdale Orland Park (retirement home), The Mane Vibe salon & Extension Inc (beauty salon), and Juicy Seafood (seafood restaurant) where you can enjoy services or dining before or after your visit.
Are there automotive services near La-Z-Boy Orland Park?
Yes, Pep Boys Auto Service & Tires and NAPA Auto Parts are nearby for any automotive repair and parts needs.
Can I visit beauty and spa salons close to La-Z-Boy Orland Park?
Yes, salons such as Pigtails & Crew Cuts, Anjee Salon, and Studio 45 are close by to offer hair and beauty treatments.