Business Details
About
Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Oak Brook, IL Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Oak Brook area
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
475 reviews
5 stars
274
4 stars
131
3 stars
38
2 stars
12
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees are praised for being helpful, while others are criticized for rudeness and inefficiency.
Product Variety
Customers appreciate the wide variety of storage and organizational products available in the store.
Pricing
Many reviews mention that prices are high compared to competitors like IKEA, leading to some customers feeling discouraged.
Store Experience
The store is described as clean, organized, and well-displayed, making it enjoyable for customers to browse.
Online Ordering Issues
Customers reported problems with online order availability and pickup processes, leading to frustration.
- DVDiego VelaOct 9, 20255.0Came to the store to get last minute supplies for a store opening in the area! Jennifer immediately offered her assistance and made my stressful morning 100x easier. The next day I realized I lost my receipt and she went above and beyond to call someone to find the receipt for me. Good people in retail are hard to find! Thanks Jennifer!
- PCPaula CroninSep 11, 20251.0Really disappointing customer service. I came into the store asking to pickup my order I placed online for FOUR 12" shelves and brackets. The store refused to let me pickup my order. I ordered an entire closet system weeks earlier, of which didn't work because there was a 4" clearance in the design the designer created with a 16" shelf. Reinstalling and hanging up my closet is essentially waiting on four new shelves - of which the store refuses to pull for me. Wish I had just come in and asked for the shelves instead of placing an online order. Don't promise same day pickup online if you can't deliver it.
- AVAva VenegasJul 28, 20253.0Lots of variety but same items at target are cheaper
- SSSteven S.Jul 20, 20255.0They had a great assortment of utility caddies that I was looking for.
Frequently Asked Questions About The Container Store
What are the fulfillment options at your stores?
We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.
Do you offer special financing?
Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.
Can you come to my home to design my space?
Yes, our In-Home Designers will come to your home for free and explore how to unlock the potential of your space. They will develop a written proposal that includes our time and cost for products to transform your space.
I don't have a store near me, can I still get a free design?
Yes, you can still take advantage of our free design service even if you are not close to a store by making a Virtual Design appointment. Your Design Specialist will work with you over your phone, tablet or computer.
Can you help me organize my space?
Yes, our In-Home Organizers will come to your home to organize any space. They will develop a written proposal that includes our time and cost for products to transform your space. Once the plan is agreed upon, they will organize, label, drop off donations and complete any returns needed.
Can you help me select the right products and organizers for my existing custom space?
Of course. Any of our Store Specialists would be happy to help you select the right products for your space. Or, choose to make an appointment with one of our In-Home Designers.
Do you have different styles and types of custom spaces to choose from?
Yes! We offer a wide variety of exclusive custom spaces from the unmatched strength of solid steel to the luxury of built-in wood to fit any room, style and budget. Explore all your options here.
What fulfillment options does The Container Store in Oak Brook offer?
They offer free in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Does The Container Store offer special financing options?
Yes, special financing is available with The Container Store Credit Card, which you can apply for online.
Can The Container Store's designers come to my home?
Yes, In-Home Designers provide free consultations and will develop a proposal to transform your space.
Is a free design service available if there isn't a nearby store?
Yes, you can schedule a Virtual Design appointment to work with a Design Specialist remotely via phone, tablet, or computer.
Can The Container Store help organize my home space?
Yes, In-Home Organizers can come to your home to organize and label your space, handle donations, and complete returns as needed.
What custom organization products and styles are available?
They offer a wide variety of custom spaces including solid steel and built-in wood options to fit any style and budget.
What are the store hours for The Container Store in Oak Brook?
The store is open Monday through Saturday from 10 AM to 8 PM, and Sunday from 11 AM to 7 PM. Holiday hours vary; for example, they are closed on December 25th.
How can nearby stores and restaurants enhance my visit to The Container Store?
After shopping, you can explore nearby places like Maggiano's Little Italy for dining, or visit Ralph Lauren and Anthropologie for more shopping experiences within Oakbrook Center.
Are there nearby cafes where I can relax before or after shopping?
Yes, cafes such as Corner Bakery, Hello Kitty Cafe Truck, and argo tea are nearby and offer convenient spots to relax during your visit.
What nearby services might be useful during my visit to The Container Store?
Nearby services include LensCrafters for eyewear needs and Mario Tricoci Hair Salon & Day Spa for beauty treatments, making your trip versatile and convenient.