The Container Store

4.3
476 reviews

About

Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Oak Brook, IL Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Oak Brook area

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

The Container Store
610 Oakbrook Center, Oak Brook, IL
60523, United States

Hours

Reviews

4.3
476 reviews
5 stars
275
4 stars
131
3 stars
38
2 stars
12
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful staff, others reported rude interactions and inefficiencies.

Product Variety

The store offers a vast selection of organizing products, but some customers noted that similar items can be found cheaper elsewhere.

Pricing

Many reviews mentioned that prices are on the higher side, which deterred some customers from making purchases.

Store Experience

Customers appreciated the store's organization and cleanliness, but some expressed frustration with long checkout lines and parking issues.
  • FF
    Freddy
    Dec 20, 2025
    4.0
    Good selection. Good sales occasionally.
  • R7
    rrronin 74
    Dec 16, 2025
    5.0
    Online Order And Pickup Was Efficient And Quick.
  • DV
    Diego Vela
    Oct 9, 2025
    5.0
    Came to the store to get last minute supplies for a store opening in the area! Jennifer immediately offered her assistance and made my stressful morning 100x easier. The next day I realized I lost my receipt and she went above and beyond to call someone to find the receipt for me. Good people in retail are hard to find! Thanks Jennifer!
  • PC
    Paula Cronin
    Sep 11, 2025
    1.0
    Really disappointing customer service. I came into the store asking to pickup my order I placed online for FOUR 12" shelves and brackets. The store refused to let me pickup my order. I ordered an entire closet system weeks earlier, of which didn't work because there was a 4" clearance in the design the designer created with a 16" shelf. Reinstalling and hanging up my closet is essentially waiting on four new shelves - of which the store refuses to pull for me. Wish I had just come in and asked for the shelves instead of placing an online order. Don't promise same day pickup online if you can't deliver it.
  • AV
    Ava Venegas
    Jul 28, 2025
    3.0
    Lots of variety but same items at target are cheaper

Frequently Asked Questions About The Container Store

What are the fulfillment options at your stores?

We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.

Do you offer special financing?

Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.