Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture Store
Discover At Home in O'Fallon, IL. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,079 reviews
5 stars
615
4 stars
263
3 stars
145
2 stars
33
1 star
23
What are people saying?
AI-generated from recent customer reviews
Product Variety
Customers appreciate the wide selection of home decor and seasonal items available in the store.
Pricing Concerns
Many reviews mention that prices are perceived as high, with some items being overpriced compared to competitors.
Customer Service Issues
Several customers reported poor customer service experiences, including difficulty finding staff and unhelpful attitudes.
Store Organization
Feedback indicates that the store can be chaotic and disorganized, making it hard for customers to find items.
Checkout Experience
Customers noted long wait times at checkout due to insufficient staff during busy periods.
- BBBrett BeererNov 16, 20255.0Love the deals and the quality of the things from here. Had a great experience with management and the associates. They were very accommodating in helping us load our things into our car when the box wouldn't fit. Will definitely be back.
- TDTheresa DubaNov 12, 20254.0Went for Christmas items! Especially, for the grinch tree! There is a nice selection.
- TSTimothy ScharrNov 3, 20255.0Wide selection of everything to decorate or accent your home.
- SLSabrina Luttrell-AndrewsOct 29, 20255.0Everything I need for home decor can be found here. I love this place.
- MMMark MillerOct 19, 20255.0Excellent location. Awesome restrooms, very clean and accommodating. A lot of Christmas decorations and home furnishings. A location you will want to visit. 5 🌟 🌟🌟🌟🌟
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products can I find at At Home in O'Fallon, IL?
At Home offers affordable home décor, furniture, lighting, wall art, and seasonal decorations with styles ranging from modern and farmhouse to classic and coastal.
What are the store hours for At Home in O'Fallon?
At Home is open daily from 9:00 AM to 10:00 PM. Hours may vary on holidays. The store is closed on Thanksgiving, Christmas, and Easter.
Does At Home in O'Fallon offer delivery and pickup services?
Yes, At Home provides in-store pickup, delivery, and no-contact delivery options. Delivery is through an independent third-party service, with options and costs varying by store.
What payment methods are accepted at At Home?
At Home accepts major credit cards like Visa, MasterCard, American Express, Discover, cash, Apple Pay, PayPal, gift cards, and coupons both in-store and online (with some conditions).
Is there a loyalty program available at At Home?
Yes, the At Home Insider Perks program is free to join and offers benefits such as a 10% off welcome offer, birthday bonus gifts, receiptless returns, and early access to new products and sales.
Can I return items to At Home without a receipt?
Yes, returns of unused items in original packaging can be refunded within 60 days (90 days for Insider Perks members) with proof of purchase through your account or credit card. Up to 3 returns without a receipt are allowed.
Does At Home offer gift cards?
Yes, At Home sells physical gift cards in-store and e-gift cards online, with amounts ranging from $1 to $500. Additional funds can be added up to $500.
What nearby accommodations are available for visitors to At Home in O'Fallon?
Nearby hotels include Baymont by Wyndham O'Fallon St. Louis Area, Baymont Inn & Suites, and Candlewood Suites O'Fallon, convenient for customers traveling to visit At Home.
Are there dining options near At Home in O'Fallon?
Yes, nearby dining options include Hotshots Sports Bar & Grill O'Fallon, Chevys Fresh Mex, Syberg's, and O'Charley's, great spots to enjoy a meal before or after shopping.
Can I find automotive services near At Home in O'Fallon?
Yes, several automotive services such as Schaefer Autobody Centers, Auffenberg Hyundai, Newbold BMW, and BMW Service Center are located nearby, useful for customers who may need auto repairs or parts.