Russo's Pool & Spa Inc.

4.0
218 reviews
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Business Details

223 E North Ave, Northlake, IL
60164, United States
(708) 344-1166
https://www.russospoolandspa.com/
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About

Swimming Pool ContractorHot Tub Store
RUSSO’S Pools · Spas · Outdoor Living are your pool and spa experts serving Chicago, Elmhurst, Wheaton, Bloomingdale, and the surrounding areas since 1988. Family-owned and operated RUSSO’S Pools · Spas · Outdoor Living offers several services designed to help create a beautiful outdoor oasis you can enjoy for years. When it comes to bringing your backyard to life, you can trust the experts at RUSSO’S Pools · Spas · Outdoor Living will provide quality pool and spa construction services, superior customer service, and top-of-the-line products and equipment.

Location

Russo's Pool & Spa Inc.
223 E North Ave, Northlake, IL
60164, United States

Hours

Reviews

4.0
218 reviews
5 stars
137
4 stars
22
3 stars
12
2 stars
7
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Craig, Joe, and Anthony for their outstanding service.

Communication Issues

Several reviews highlighted problems with communication, including unreturned calls and lack of follow-up on service requests.

Quality of Work

Customers generally reported satisfaction with the quality of work, especially for pool installations and repairs, although there were some complaints about specific jobs.

Professionalism

There were mixed reviews regarding professionalism, with some customers experiencing rude interactions, particularly with a staff member named Rose.

Timeliness

Customers expressed frustration over delays in service and installation timelines, with some feeling misled about expected completion dates.
  • RN
    Ramon Nieto
    Sep 26, 2025
    5.0
    Can't wait till Dec. 1st getting pool built by Russo pools and spa thank you see you soon
  • LF
    Lori Flores
    Sep 18, 2025
    5.0
    Always so helpful 0
  • LZ
    Linda Zinn
    Jul 7, 2025
    5.0
    I’ve been using Russo’s Pool & Spa Company since I first purchased my new Dough Boy Pool. I just got a new Liner because I’m selling my house and the buyers wanted a brand new one. Craig made sure I received it on time and secured the installation of it for me. Their service is outstanding and Craig is the best at helping his customers get what they need immediately. This is a great company to work with and I would highly recommend them to anyone.
  • MR
    Mary Rothenbach
    Jun 15, 2025
    5.0
    Friendly service and always very helpful!
  • C2
    Chada 2
    Jun 3, 2025
    5.0
    Russos put in a new pool liner last year and did a EXCELLENT job! Then when they opened the pool Eric and Dominick did a outstanding job. If you don’t go to RUSSOS POOL your a fool. Great service and Friendly!
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Frequently Asked Questions About Russo's Pool & Spa Inc.

What services does Russo's Pool & Spa Inc. offer?

Russo's Pool & Spa Inc. offers pool and spa construction services, along with products and equipment for outdoor living.

Where is Russo's Pool & Spa Inc. located?

The business is located at 223 E North Ave, Northlake, IL 60164, USA.