Extra Space Storage

5.0
719 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 275 Northfield Rd in Northfield, IL today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, drive-in building, non climate controlled units available, parking spaces, elevator access, heated loading bay, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
275 Northfield Rd, Northfield, IL
60093, United States

Hours

Reviews

5.0
719 reviews
5 stars
702
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Lloyd and Miguel received high praise for their exceptional customer service, being described as friendly, helpful, and professional.

Cleanliness

The facility is consistently noted for being very clean, well-maintained, and organized, contributing to a positive customer experience.

Convenience

Customers appreciated the easy access to their storage units and the well-designed layout of the facility, making moving in and out hassle-free.

Overall Experience

Many reviews highlight a seamless and stress-free experience, with customers expressing strong recommendations for the storage facility.
  • AM
    Amanda M.
    Nov 15, 2025
    5.0
    Lloyd is fantastic - follows up on leads promptly, keeps the place clean and is kind and helpful
  • MC
    molly cinnamon
    Nov 14, 2025
    5.0
    Lloyd was kind and helpful. My mother is 81 and we are storing things for her. He saw me walking with her arm through mine first ability, and when I went to move the car, he was walking with her just like that. They were both laughing. He took all of the anxiety out of this move for us.Thank you!
  • KP
    Klevis Peci
    Nov 12, 2025
    5.0
    I had a great experience at Extra Space Storage. The registration process was seamless and the pricing was competitive. It was so easy and convenient to load and unload indoors. The storage unit is climate controlled as well which was a huge plus. Moving our belongings was also extremely easy and convenient with the dollies they have. Will definitely return whenever I need storage again. Highly recommend!
  • CD
    Christopher DeFalco
    Nov 7, 2025
    1.0
    Read the fine print/be aware that they can and will raise your monthly rent at any time, with no limitations. We started in a unit that was advertised as $165/month. In less than a year, the price increased to nearly $500/month. Identical units advertised online were still priced at $165. Management wouldn't budge on compromising. The only option they gave us was to book a new reservation under a different name and move all of our belongings down the hall.
  • KK
    Kathryn
    Oct 13, 2025
    5.0
    Highly Recommend!!!! Our experience with Extra Space Storage was seamless and easy from start to finish. When we first registered, our quote was unbeatable compared to other storage facilities we checked out. The attendant was incredibly helpful and set us up with the perfect unit for our needs. The storage unit itself was spotless, the elevator made moving items convenient, and there were always plenty of dollies available each time we visited. We were in between moves and occasionally needed to access our items unexpectedly — even on holidays like July 4th — and it was never a problem. Entry with our personal access code was quick and reliable every time. The drive-in bays are spacious and well-designed, making it easy to load and unload. We even brought a large cargo van and a full-size SUV on separate trips, and there was still room for other vehicles to pass through without issue. When it came time to move out, the process was just as smooth. We cleaned out our unit, left it unlocked, and gave Extra Space a quick call. Lloyd helped finalize everything and made the close-out process incredibly quick and easy. We’ll definitely use Extra Space Storage again in the future and recommend it to anyone looking for a clean, secure, and convenient storage option

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.