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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1991 W Haven Ave in New Lenox, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, golf carts available, heated loading bay, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
360 reviews
5 stars
334
4 stars
12
3 stars4
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Mariah and Devan, received high praise for their helpfulness, professionalism, and friendliness.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure by multiple customers.
Pricing Concerns
Several customers expressed dissatisfaction with frequent rent increases, indicating that prices can become significantly higher over time.
Accessibility
Customers appreciated the ease of renting online and the accessibility of the facility, although some suggested improvements for 24-hour access.
- JMJuan Medina4 days ago5.0Mariah is very helpful and professional. Site is clean and well kept. Mariah seems to really care about her facility and customers. She’s awesome. I recommend this site to all in need of storage.
- KGKen Grant6 days ago5.0Great customer Service Mariah is the most Patient and understanding store manager I’ve ever dealt with in any business. She helped me resolve multiple issues while written, never lost her cool even when I wasn’t the most pleasant person to work with she remained professional and went above and beyond to help me greatly appreciated recommended 10 out of 10
- KKKennethJan 3, 20265.0We have been using the facility for a few years however, when rents increased we needed to downsize our unit. Mariah, the manager was a huge help in finding us a suitable and more affordable unit to rent. Thank you Mariah.
- V4voiceofreason237 4uJan 2, 20265.0Very helpful staff accommodating and great customer service 👍
- NSNicole SemplinskiDec 16, 20255.0Roadie Ric is truly a treasure! I was having a horrible day and was stressed about needing to empty my unit, but not only did he help me simplify the process, we also chatted for a long while and he is the sweetest, kindest soul.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of New Lenox, Gillets, Ingalls Park, Preston Heights, Joliet, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the intersection of Gougar Rd and I-80.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Can I reserve a storage unit online at Extra Space Storage?
Yes, you can reserve your storage unit online through their website to enjoy up to 40% off storage costs.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including climate-controlled, standard, drive-up access units, vehicle storage options, and more.
Does Extra Space Storage provide packing and moving supplies?
Yes, moving and packing supplies, including boxes, are available both online and at the local facility.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there security and management on-site at the Extra Space Storage facility?
Yes, the facility has exceptional security measures and an on-site resident manager to assist customers.
Are Extra Space Storage units ADA compliant?
Yes, the facility is ADA compliant to accommodate customers with disabilities.
What nearby points of interest can help me find Extra Space Storage?
Extra Space Storage is located near the intersection of Gougar Rd and I-80, close to New Lenox Toastmasters and New Life Church, which can help you locate the facility easily.
What nearby community resources are available around Extra Space Storage?
Nearby community resources include New Lenox Toastmasters for social and communication development, and New Life Church for religious services.
Are there medical and emergency services near Extra Space Storage?
Yes, Professional Medical Supply, AMR New Lenox ambulance services, and Kurtz Ambulance are located nearby, providing easy access to medical and emergency support.