Russo has built a reputation as a premier outdoor power equipment and landscape supply dealer in the Midwest. Browse the largest selection of equipment under one roof from brands like Toro, Scag, Wright, Stihl, Echo, Exmark, Bobcat, Mean Green, Kubota, Boss, SnowEx, and many others. Plus a stock of thousands of parts and a knowledgeable service department, Russo strives to provide exceptional service and meet the needs of every customer as they have for the past 50+ years.
Feedback on customer service is mixed; while some customers praised the friendly and knowledgeable staff, others reported poor experiences with service delays and unhelpful employees.
Repair Services
Repair services received negative feedback for long wait times and high estimates, with some customers feeling misled about repair costs.
Product Availability
Customers appreciated the wide selection of products and parts available, although some noted issues with stock and pricing transparency.
Sales Experience
Sales staff received positive remarks for their helpfulness and product knowledge, but there were complaints about the checkout process and staff demeanor.
SW
Sean Walsh
Feb 16, 2026
5.0
Had my lawnmower and snow blower fixed there. Work you can trust.
WS
wayne somers
Feb 3, 2026
1.0
placed an order over the internet. order went through and took my money. email next day returning my money we are out of that motor. after going back and forth with on line people they told me that I should re do the order, which I did and now the free shipping went to 250.00 for shipping, can anyone here see the problem. going to put in a call to the BBB and the attorney general let them see Russo's adds which they change at their discretion. didn't buy from them , purchased the motor cheaper at another shop that doesn't cheat their customers.
TB
Tim Bixler
Dec 9, 2025
5.0
I have a snowblower that has not been used in years...brought it to the Toro dealer and was told it would be 5-7 weeks to have it serviced....I brought it to Russo's yesterday and was told it would be a week or 1 1/2 weeks but they would try and get to it sooner. Today (next day) I got a call that is was ready....super nice people and GREAT service
Frequently Asked Questions About Russo Power Equipment
What types of outdoor power equipment brands does Russo Power Equipment offer?
Russo Power Equipment offers equipment from brands like Toro, Scag, Wright, Stihl, Echo, Exmark, Bobcat, Mean Green, Kubota, Boss, and SnowEx among others.
What are the store hours for Russo Power Equipment in Naperville?
The store is open Monday through Friday from 7:00 AM to 4:00 PM and on Saturdays from 7:00 AM to 12:00 PM. It is closed on Sundays.
Does Russo Power Equipment offer pickup and delivery services?
Yes, Russo Power Equipment offers both in-store pickup and delivery services.
What payment options are accepted at Russo Power Equipment?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, Financing, Mastercard, PayPal, and Visa.
Where is Russo Power Equipment located?
Russo Power Equipment is located at 1636 North Aurora Road, Naperville, IL 60563, USA.
Is Russo Power Equipment open on holidays?
Russo Power Equipment is closed on certain holidays, including November 27, 2025.
How can I follow Russo Power Equipment on social media?
You can follow them on LinkedIn, TikTok, YouTube, Facebook (RussoNaperville), Instagram (@russopowerequipment), and Twitter (@Russo_Power).
What nearby restaurant can I visit for a meal before or after shopping at Russo Power Equipment?
Sarpino’s Naperville is a nearby pizza restaurant and fast food spot close to Russo Power Equipment for dining options.
Are there automotive services near Russo Power Equipment if I need vehicle repairs or customization?
Yes, nearby automotive services include Naperville Exhaust Works, The Detail Spot, Acorn Tire & Service, and Riggs Brothers Tops and Interior.
Can I visit any entertainment venues near Russo Power Equipment?
Yes, the Windy City Chamber Musicians and TFBC are music and concert venues nearby for arts and entertainment.
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Certified March 01, 2026Yext Knowledge Graph
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