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La-Z-Boy Naperville

4.6
(760 reviews)

Business Details

256 S Rte 59, Naperville, IL
60541, United States
(630) 548-3410
https://www.la-z-boy.com

About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Naperville
256 S Rte 59, Naperville, IL
60541, United States

Hours

Reviews

4.6
760 reviews
5 stars
617
4 stars
79
3 stars
22
2 stars
8
1 star
34

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the knowledgeable, courteous, and non-pushy sales staff who provided helpful guidance without pressure.

Product Quality

Many reviews highlighted the excellent quality and comfort of the furniture, with several customers expressing satisfaction with their purchases.

Delivery Service

The delivery process received positive feedback for being timely, professional, and efficient, with delivery teams ensuring customer satisfaction.

Store Environment

The store was noted for its welcoming atmosphere and well-organized layout, making it easy for customers to browse and try out products.

Customer Service Issues

A few reviews mentioned concerns regarding customer service follow-up and product issues, indicating room for improvement in handling complaints.
  • NF
    Nicole Forbear
    1 day ago
    1.0
    I bought two recliners for $4000. One of them was broken on delivery. They said they would send a technician. It was delivered five weeks ago and they're not coming until another week. The salesman said they would give me a sooner appointment, but I haven't heard back yet
  • PS
    Pat Sutton
    Feb 26, 2026
    5.0
    We went to Lazyboy knowing what we were looking for. The sales person showed us all our sofa sleeper options , gave us pros and cons of each, and then. Let us sit on them and determine if any matched our needs. We decided on a model and color, and sales transaction went smoothly. Sales person told us what to expect on delivery day, and key elements to ask of the delivery person. Delivery went smoothly with expert setup by delivery team. Now we are enjoying our beautiful new sofa sleeper. Quality bar none. Lazyboy consistently hits it out of the park!
  • KH
    Kevin Hennessy
    Feb 25, 2026
    5.0
    We have purchase 5 of these in the past and Anne and Zoran have be amazing. We just ordered 5 more and we couldn’t be happier.
  • DD
    Don Dieckmann
    Feb 20, 2026
    5.0
    Salesman Alex was very helpful. He showed me several chairs. When I sat in them and gave comments he listened and led me right to one that fit my needs. I happily purchased the Morrison Rocking Recliner. The chair was delivered exactly when promised, and is very comfortable. My old lazy boy was fifty years old when it finally needed to be retired. This new one is the perfect replacement.
  • SS
    Sarah Stevens
    Feb 18, 2026
    5.0
    Sales person was courteous and knowledgeable. He made sure I had information I needed. Delivery of the chair was swift and at the front end of the delivery window and on Christmas Eve Great present to myself!

Frequently Asked Questions About La-Z-Boy Naperville

What types of furniture does La-Z-Boy Naperville offer?

La-Z-Boy Naperville offers a variety of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.

What are the store hours for La-Z-Boy Naperville?

La-Z-Boy Naperville is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from La-Z-Boy Naperville

This information is certified by La-Z-Boy Naperville and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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