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Extra Space Storage
Brand Certified

Extra Space Storage

4.9
(806 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 1950 N Washington St in Naperville, IL today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, RV parking, golf carts available, heated loading bay, meeting room available, commercial tenants, office space available, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1950 N Washington St, Naperville, IL
60563, United States

Hours

Reviews

4.9
806 reviews
5 stars
770
4 stars
18
3 stars
4
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Ginger and Elizabeth, received high praise for being friendly, helpful, and knowledgeable, making the rental process smooth and easy.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Value Concerns

Some customers expressed dissatisfaction with sudden price increases after initial rental agreements, feeling it was a bait and switch.

Overall Experience

Many customers reported great overall experiences and would recommend the facility to others, highlighting the helpfulness of the staff.
  • LH
    Laura Hahn
    4 days ago
    1.0
    Rate started at $118 for a 10x10. 4 months later it went up to $192.
  • BB
    Buford Blue
    Feb 19, 2026
    5.0
    Great facility—clean, well-maintained, and easy to access. The manager and staff were awesome to work with: super helpful, professional, and patient while I figured out the right unit for my needs. Customer service was solid and straightforward, and the whole process was smooth. Highly recommend if you need storage in the area.
  • MS
    Mary Sullivan
    Feb 16, 2026
    5.0
    Great customer service!
  • KT
    Kimmie Takumyo
    Feb 12, 2026
    5.0
    Liz was extremely knowledgeable and friendly. She explained the differences of the availability units, the pricing, and addressed all my questions.
  • MM
    Mike
    Feb 9, 2026
    5.0
    Best prices in town if you’re looking for a location right near the highway with plenty of units to choose from. Ask for Tyler at this location as he can help you chose from the best rates available with top notch customer service.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

This information is certified by Extra Space Storage and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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