Extra Space Storage

4.9
795 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 1950 N Washington St in Naperville, IL today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, RV parking, golf carts available, heated loading bay, meeting room available, commercial tenants, office space available, electricity available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1950 N Washington St, Naperville, IL
60563, United States

Hours

Reviews

4.9
795 reviews
5 stars
761
4 stars
18
3 stars
4
2 stars
5
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Ginger and Elizabeth, received high praise for being friendly, helpful, and knowledgeable, making the rental process smooth and enjoyable.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with sudden price increases, feeling it may be a bait and switch tactic.

Overall Experience

Many customers reported great overall experiences, recommending the facility for its excellent service and accommodating staff.
  • OZ
    Oscar Zeng
    3 days ago
    5.0
    Very good storage. Joe helps me a lot!
  • LD
    Lisa Nicoloff Doerfler
    4 days ago
    5.0
    Elizabeth was OUTSTANDING! This was my first time renting a storage unit and she made the process so easy and fast! I felt so comfortable. THANK YOU ELIZABETH!
  • TA
    Tdc_ Ant
    Dec 17, 2025
    5.0
    Elizabeth was very nice and helped with everything I needed
  • RW
    Ryan Wheatley
    Dec 13, 2025
    5.0
    Great experience, employees are super helpful and kind.
  • CS
    Connor Schepp
    Dec 10, 2025
    5.0
    Super good experience with this facility, they were kind and friendly. Ready to help. Ask for Liz she did great! Thank you guys!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.