Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Moline, IL Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,497 reviews
5 stars
738
4 stars
391
3 stars
165
2 stars
54
1 star
149
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting unhelpful or rude staff, while others praised friendly and knowledgeable employees.
Product Availability
Customers appreciated the wide selection of products available, but some expressed frustration over specific items being out of stock or difficult to find.
Delivery Issues
Numerous complaints were made regarding delivery problems, including missed appointments, damaged items, and poor communication from delivery personnel.
Pricing Concerns
While some customers found prices to be fair, others noted that certain items were more expensive compared to competitors like Menards.
Store Environment
The store was generally described as clean and well-organized, but there were complaints about the lack of open cash registers and reliance on self-checkout.
- LBLee BughmanNov 14, 20255.0We have purchased 4 larger items in the past year at Lowe. A Craftsman T2200K Turn Tight riding lawnmower, Craftsman Riding Lawnmower Lift, 17 inch Midea Convertible freezer/fridge and yesterday, 11/13/25, a 17.6 cu ft Refrigerator. Our 6 year old Kenmore just stopped working and we needed one quick. Chad helped us figure out if we could get the new one we picked out in the house and in the spot we need to put it at. It was spot on! We even decided to work on our 6 year old Kenmore and we asked if they could put in our walk in basement. No Problem! They had to take door off fridge and house and also another part to fit it in. We had two delivery guys one was Felix and his partner. They were spectacular guys and helped us up and beyond what they had to. We have had a few issues this year with appliance dying and each time Lowe's has been there to help us get items quick. Lowe's has really helped us out a lot this past year and never disappointed us .
- ZKz keiferOct 28, 20252.0Not my favorite store is typically they’re very expensive and the staff is very unfriendly.
- SJSharrol JohnsonSep 25, 20255.0Very helpful
- CSc sAug 26, 20251.0Good luck getting help in the paint dept & good luck getting any response from store management.
- SSSonya SandersAug 5, 20251.0Make sure you take copies of your receipt for warranties. When water heater went out, my receipt had faded ( my bad ) and I thought they could pull it up..nope. manager said they do not keep their copies for long and if it's longer than 2 years even they can't find it.. so did not honor warranty Update: called that number couple times and no matter what I pushed i never got to a human.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kind of products does Lowe's Home Improvement in Moline, IL offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more.
Can I order items online and pick them up at the Moline Lowe's store?
Yes, you can shop online and choose in-store pickup at the Moline Lowe's location. You will be notified via email when your order is ready for pickup.
What are the store hours for Lowe's Home Improvement in Moline, IL?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and the store is closed on certain holidays.
Does Lowe's in Moline provide installation services?
Yes, Lowe's offers various installation services including appliances, flooring, cabinetry, HVAC, roofing, and more to help with your home improvement projects.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start returns online before shipping items back. For in-store returns, provide proof of purchase at the customer service desk.
Is there a propane exchange service near Lowe's Moline store?
Yes, Blue Rhino Propane Exchange is a nearby propane supplier located close to Lowe's, convenient if you need to swap your propane tanks.
Where can I get key and locksmith services near Lowe's in Moline?
You can visit Minute Key or minuteKEY, both nearby locksmith services, handy for making duplicate keys or getting lock assistance close to Lowe's.
Are there dining options close to Lowe's in Moline for a meal before or after shopping?
Yes, several nearby dining options include Steak 'n Shake, Chick-fil-A, Wendy's, Applebee's Grill + Bar, and Wetzel's Pretzels, perfect for grabbing a meal around your shopping visit.
Does Lowe's Moline store provide services for customers who speak languages other than English?
Yes, Lowe's offers in-store translation services for languages other than English and Spanish to assist all customers.