Extra Space Storage

4.8
138 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 8311 W North Ave in Melrose Park, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, covered loading bay, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, heated loading bay, wide drive isles, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
8311 W North Ave, Melrose Park, IL
60160, United States

Hours

Reviews

4.8
138 reviews
5 stars
130
4 stars
2
3 stars
0
2 stars
2
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Melanie and Jeannie, for their helpfulness, professionalism, and responsiveness.

Facility Condition

The storage facility is noted for being clean, well-lit, and secure, although some customers mentioned that the buildings are somewhat outdated.

Accessibility Issues

Several reviews highlighted difficulties with accessing the facility, including awkward entry and exit points, and a need for more moving carts.

Pricing Concerns

There were complaints about significant rent increases shortly after renting units, leading to dissatisfaction with the pricing practices.

Overall Experience

Most customers reported positive experiences, recommending the facility for its convenience and quality of service.
  • DL
    Doug Luce
    4 days ago
    5.0
    The cleanest storage facility I’ve ever encountered! Jeannie is an exceptional spokesperson for this company. Rental process was very professional and easy. Storage units are immaculate
  • JA
    Jamie Alexander
    Nov 14, 2025
    5.0
    Melanie was great she really helped out with my bill and place I s cleaned
  • LW
    Life is too short to drink bad wine
    Nov 9, 2025
    5.0
    I had a wonderful experience with Jeannie at Extra Storage Space. She was incredibly polite and genuinely customer-oriented throughout the entire process. Her professionalism stood out right away, and her communication skills are excellent — she explained everything clearly and made sure I had all the information I needed. It’s rare to find someone who is not only efficient, but also warm and attentive. Jeannie truly made the experience smooth and stress-free. I highly recommend working with her!
  • JP
    Joe Proietto
    Nov 6, 2025
    5.0
    I was looking for a storage unit, Jeannie the store manager was very nice, friendly and helpful.
  • AA
    Andrew
    Oct 28, 2025
    5.0
    I almost wish I didn't have to move out. The facilities are well run, access is really convenient, and it was so easy to rent one and check out that I wouldn't hesitate to do so again and recommend this facility.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.