Extra Space Storage

4.8
153 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 8311 W North Ave in Melrose Park, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, covered loading bay, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, heated loading bay, wide drive isles, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
8311 W North Ave, Melrose Park, IL
60160, United States

Hours

Reviews

4.8
153 reviews
5 stars
144
4 stars
3
3 stars
0
2 stars
2
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Melanie and Jeannie, for their helpfulness, professionalism, and attentiveness.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several reviews expressed dissatisfaction with sudden and significant rent increases, raising concerns about pricing practices.

Accessibility Issues

Some customers noted difficulties with accessing the facility, including a lack of moving carts and awkward entry points.
  • JZ
    Julian Zambrano
    3 days ago
    5.0
    Melanie was amazing very professional would definitely recommend this facility.
  • TT
    troyaudio
    3 days ago
    5.0
    When looking for a great place safely store your personal belongings look no further than Extra Space Melrose park. Conveniently located off 1st/North Team was friendly, Fast and let us know the details. Great deal no hidden fee’s like some places with an advertised low price but then they have a contract fee or some other BS. Overall my experience was smooth and friendly, I felt comfortable Leaving my personal items safely stored away as we go on our trip. Thank you so much for the great service.
  • EB
    Edgar Barajas
    4 days ago
    5.0
    Best place in town had a great experience, girls in the office where really helpful and polite I recommend this facility anytime really thankful
  • AL
    Andrew Lyke
    6 days ago
    5.0
    Jeannie was amazing! She told me everything I needed to know and got me in a unit same day. Thank you!
  • GJ
    Gwen Jones
    Jan 5, 2026
    5.0
    I had a wonderful experience speaking with Melonie on the phone about work being done on the property. When I came in person Jeannie helped me review my recent account changes and was able to address my recent rate increase. They both gave exceptional customer service.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.