Hobby Lobby

Reviews

• MR

  Maria Rabenda

  1 day ago
  1.0
  I am soooooooooooo disappointed in the staff! I purchased a few things from Hobby Lobby....$45+ and $78+ respectively on Jan 30 2026. Upon returning home I realized these items would not work as I hoped so within 48 hrs I returned them. The cashier said she did not need my US Bank credit card to do a return of $124.08. We struck up a conversation and then I left the store.....I realized driving home, the cashier did not give me a receipt for the returned items. I called, and was told to pick them up the following day. No one knew what I was talking about. Now I have this charge on my Visa credit card I am disputing all because I was not given the return receipt. I tried not to worry about it because HL has always been good with returns....NOT this time. At this point I don't care if it is a store credit but I need my money back!!!!! The others who have reviewed are correct.....watch your receipt and make sure you review everything.....there are many newer younger people making mistakes. My credit card co will contact HL and we'll see if they honor a 20 yr old shoppers loyalty. If not do not shop here.......or be on alert
• EM

  Ellen Mason

  Jan 2, 2026
  5.0
  Great and well in stock
• RV

  Rozi Valley

  Jan 1, 2026
  2.0
  I was a bit disappointed because typically the "your price" sticker means legit the full price of the item right? Because a lot of the items don't have a SKU tag to mark a group of items. I was buying a frame, it's price on the "your price $14.99" they were 50% off.... the cashier said "see this sticker that's the price your paying after discount". It's not though, I was not going to stand there and train someone. If an item is on sale you're taking the sale from the marked original price..... left empty-handed.
• JG

  Jessica G

  Dec 26, 2025
  3.0
  I like shopping at hobby lobby. They have good sales. Wish they would invest in a pos system. The cashiers make mistakes, watch your receipts carefully. I have been over charged multiple times.
• OB

  Owen Buchanan

  Dec 23, 2025
  1.0
  What a terrible company with terrible employees my wife possibly left her purse in parking lot and I called and asked if someone could take 2 min to go walk out to parking lot to check and they said they couldn’t do it. Like seriously what a complete joke. I will never do business with this company again can you imagine a company not doing such a small thing as to not to go stick their head out the door to see they see someone’s purse after spending 100s of dollars with them. Shame on them and their corporate BULLSHIT policies and lack of ANY customer service.

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