Extra Space Storage

5.0
592 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1860 N Richmond Rd in McHenry, IL today! Our large selection of storage units, drive up units, climate controlled units, manager living on site, exceptional security, covered drive isles, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, drive up climate controlled units, heated loading bay, commercial tenants, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1860 N Richmond Rd, McHenry, IL
60051, United States

Hours

Reviews

5.0
592 reviews
5 stars
580
4 stars
11
3 stars
0
2 stars
0
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Annette, received high praise for being friendly, helpful, and knowledgeable.

Cleanliness

The facility is consistently described as clean, well-maintained, and organized.

Accessibility

Customers appreciated the easy access to their units and the convenience of the facility layout.

Overall Experience

Many reviews highlight a positive overall experience, with recommendations for the facility.

Security

The facility is noted for its good security measures, providing peace of mind for customers.
  • RS
    Rachel Sherman
    Nov 13, 2025
    5.0
    Great customer service from Annette as she walked me through to my unit as well as went over the opening and closing process with me since this was my first time getting a storage unit. Very friendly and even checked in on me before I left after dropping off my things.
  • EN
    Evelyn Nichols
    Nov 2, 2025
    5.0
    Our experience was outstanding. We were given all the options to pay and shown different size spaces to make sure we had enough space. Very knowledgable about the job and explained very well and super friendly! Great experience today!
  • FV
    Floxi Viloria
    Nov 1, 2025
    5.0
    Storage was pretty clean and organized. Annette was really helpful with any questions, would definitely recommend and will be back for future storage. 5 STAR definitely.
  • ES
    Evy Schaefer
    Nov 1, 2025
    5.0
    Annette was very helpful with my transition to the Crystal Lake facility
  • CM
    Chris McArthur
    Nov 1, 2025
    5.0
    Annette was very helpful. She gave me all the info I needed and made it easy for me to get my stuff locked up. Thanks for everything

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.