Brand Certified
Extra Space Storage
4.9(522 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
21700 S Cicero Ave, Matteson, IL
60443, United States
Certified by Extra Space Storage • Mar 01, 2026
(708) 300-9779
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/illinois/matteson/3457/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 21700 S Cicero Ave in Matteson, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, vehicles are allowed in drive-up units, commercial tenants, office space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
522 reviews
5 stars
494
4 stars
14
3 stars5
2 stars3
1 star6
- YEYuNiYAH E.Feb 5, 20265.0I have been very pleased with the service I've been receiving. Every time, someone had to call me OR I had to call them it was awesome. They were always so polite and understanding.
- MKMonique KingFeb 2, 20265.0Very friendly and knowledgeable
- VDVaso DemilioFeb 2, 20265.0Perfect experience with setting up our storage.
- TMTaylor MillerJan 29, 20261.0This place is absolutely disgusting. I moved in a few items in April 2025 and smelled urine after adding items into my unit. They had an open hole in the ceiling above my unit and never fixed it the year I was there. I moved out due to raising the rates, but not fixing the ceiling or proper pest control. Nice chewed through a few of my items and you smell urine around the facilities. There are also NO trash cans or dumpsters ANYWHERE. Don't waste your money here, go to somewhere better with the bare minimum amenities.
- FOFelicia OwensJan 14, 20262.0I recently moved to Extra Space Storage, drawn by a competitive price that I wasn't informed was promotional. Although the large units were unavailable upon my arrival, I accepted two smaller units instead. However, only three months into my stay, I received a "rate change notice." When I contacted the office, I was immediately asked if I had read my lease. As a sales professional, I find it unacceptable to let a client sign an agreement without highlighting such critical terms. My previous storage provider only increased rates annually during management changes, and I went four years without a single hike. Had I known that Extra Space Storage adjusts rates at their discretion so early in the contract, I never would have signed. While the manager was pleasant and the customer service has been good, I find the practice of omitting this information during the sales process to be deceitful. If you are signing your lease electronically, please proceed with caution. Take your time to read every detail and ask questions before finalizing. It is essential to ensure you are having an honest conversation and fully understand the terms to avoid costly surprises later.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Matteson area and the surrounding communities of Monee, Country Club Hills, Frankfort, and more!
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Cicero Ave and Lincoln Hwy.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage in Matteson, IL?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends.
Can I buy packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies available online and at local facilities.
Does Extra Space Storage provide climate-controlled storage units?
Most facilities offer climate-controlled storage units for temperature sensitive items, along with standard units without climate control.
What types of storage units are available at Extra Space Storage?
They offer a large selection including drive-up units, climate-controlled units, boat storage, RV parking, and commercial use spaces.
Is there an on-site manager at Extra Space Storage?
Yes, there is an on-site resident manager available to assist with your storage needs.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website at https://www.extraspace.com/storage/facilities/us/illinois/matteson/3457.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Are drive-up storage units available at Extra Space Storage?
Yes, drive-up access is available, allowing you to pull your vehicle directly up to your unit for easy moving of large items.
What nearby storage facilities can I consider alongside Extra Space Storage?
Nearby options include Life Storage and WSI - Integrated Logistics, both offering self storage services and packing supplies.
What local amenities are near Extra Space Storage that may help during my storage visits?
Menards home improvement store, KeyMe Locksmiths, and Starbucks coffee shops are convenient nearby places for supplies, locksmith services, and refreshments.
Are there any nearby parks or outdoor recreational areas near Extra Space Storage?
Yes, Old Plank Trail System and Old Plank Road Prairie Nature Preserve are close by, great for hiking and enjoying nature before or after your visit.
Brand Certified Facts from Extra Space Storage
This information is certified by Extra Space Storage and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: