Brand Certified
Lowe's Home Improvement
4.1(1432 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
9700 North Alpine Road, Machesney Park, IL
61115, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(815) 654-5130
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/IL-Machesney-Park/2310
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Machesney Park, IL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
9700 North Alpine Road, Machesney Park, IL
61115, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,432 reviews
5 stars
813
4 stars
300
3 stars
127
2 stars
52
1 star
140
- JLJose LopezFeb 16, 20261.0I asked employee if I needed primer because I was not sure if I needed it for cabinets, I sanded cabinets wiped the but paint still came off bad advise.
- KPKevin PolhemusFeb 12, 20263.0Decent
- AKAndrew KrubsackFeb 12, 20261.0Went through Lowes to get a backyard vinyl fence installed. My experience was very poor. When I signed the contract in July they told me I would get my fence installed within a month or 2. The fence was not completely finished till the very last day of the contract early November. Upon calling any number of times there was always some sort of delay. The company who was contracted to do the work was better but Lowes dropped the ball. Pay the extra money and go with a better company for a fence.
- AKAmy KathleenFeb 11, 20265.0I have been to a few Lowe’s in the past month, in different areas in the state, trying to collect flooring - low in some stores for what I needed.Trent was AMAZING! Directing me to the right place, very knowledgeable about the entire department. Helpful, above and beyond. (Not the same help at other locations). You have my business and I am referring you to others. Trent made my entire experience wonderful. I highly recommend you seek him out for your flooring needs. Wonderful Job!!! The entire staff at this location was 5 stars for customer service. I have never had so many people ask if they could help me - in any big box home improvement store in my life. (And we built 4 houses in 30 years). If I could give 10 stars instead of 5 for the knowledgeable employees that helped us through several departments, I would.
- STSandra ThomasJan 25, 20265.0Had what I needed and the cashier was very friendly.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What are the typical store hours for Lowe's Home Improvement in Machesney Park, IL?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Where is Lowe's Home Improvement located in Machesney Park?
It is located at 9700 North Alpine Road, Machesney Park, IL, 61115.
What types of products can I find at Lowe's Home Improvement in Machesney Park?
You can find appliances, bathroom supplies, building supplies, flooring, garden tools, grills, hardware, lighting, plumbing, tools, and much more.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent if the status changes.
What is the return policy for items purchased at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online; for in-store returns, provide proof of purchase at the customer service desk.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places to Lowe's where I can get propane exchanged?
Yes, Blue Rhino Propane Exchange is nearby for convenient propane service.
What dining options are close to Lowe's Home Improvement in Machesney Park?
Nearby dining options include Red Mango, Yumberry Frozen Yogurt, Beef-A-Roo, and Freddy’s Frozen Custard & Steakburgers for a variety of meals and snacks.
Are there any health and wellness services near Lowe's Home Improvement?
Yes, The Joint Chiropractic, OrthoIllinois Rehabilitation, and OSF Saint Anthony Medical Center are nearby for various health services.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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