Business Details
About
Swimming Pool Supply StoreHot Tub StoreSwimming Pool Contractor
Aqua Pool & Spa Pros is a locally-owned pool and spa retail and service company serving Northern Lake, East McHenry and Southwest Kenosha Counties and the surrounding areas. Since 1998, Aqua Pool & Spa Pros has been providing the area with all of its pool care needs and takes great pride in offering outstanding customer service to all of its clients. Whether you are in the market for a new pool or spa, or are maintaining an existing one, the professionals at Aqua Pool & Spa are dedicated to ensuring you have an enjoyable pool ownership experience from construction to long after your pool is complete.
Location
Hours
Reviews
4.8
240 reviews
5 stars
226
4 stars1
3 stars
4
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional service provided by the staff, particularly highlighting individuals like Kyle, Nico, and Ruben.
Technical Expertise
Technicians demonstrated strong technical skills and thoroughness in servicing pools and spas, with many customers noting their ability to explain issues and solutions clearly.
Reliability
The business is recognized for its punctuality and reliability, with many reviews mentioning timely service and consistent quality across multiple visits.
Product Knowledge
Staff members are frequently commended for their extensive product knowledge, helping customers understand maintenance and operation of their pools and spas.
Inconsistent Communication
Some customers reported issues with inconsistent communication and customer service experiences, particularly when reaching out for assistance or parts.
- MPMARIA PenaNov 28, 20255.0Best customer service I’ve had in a long time. Jason, Karol , Ruben, Nico and the delivery team have been amazing. I shopped around before making the decision to go with Aqua Pool & Spa Pros in Lindenhurst. It’s the best decision I’ve made, all other places will sell you the spa and no further service is offered. Aqua pool sells, services and best of all have great individuals that will take care of any and all issues that may arise.
- CKCaitlyn KofoedNov 25, 20255.0This is our go to place for our hot tub. The staff is super knowledgeable and very friendly. We have also had them come out to trouble shoot a couple times and their prices are very fair. They’re honest and don’t try to sell you a bunch of stuff you don’t need.
- BLBryan LovelessNov 6, 20255.0Had this company winterize my spa. They were on time, professional, polite, very thorough and did a great job. I will be using them going forward for my service needs.
- MLMark LovdjieffOct 22, 20255.0Nico serviced our Tuff Spa hot tub today. Jets were stuck on high and it was overheating. He was very thorough and clearly explained what he thought was the problem. He replaced the pump and the two heater flow sensors. Had all the parts with him. Took about two hours since we had to drain and refill it. So far everything is working normally again. Great job!
- LWLeo WilkenOct 4, 20255.0Kyle did a great job closing our pool. He was on time, let us know when he arrived and completed the closing, and went above and beyond removing ladders and hand rails that are the customers responsibility. Thanks Kyle.
Frequently Asked Questions About Aqua Pool & Spa Pros
What types of pool and spa services does Aqua Pool & Spa Pros offer?
Aqua Pool & Spa Pros offers fiberglass and vinyl liner pool design and construction, portable and semi inground spa sales and installation, pool and spa openings and closings, repair, weekly maintenance, leak detection, filter replacements, automatic pool cover services, pump and heater replacements, and water testing.
Where is Aqua Pool & Spa Pros located?
The company is located at 2060 E. Grand Avenue, Lindenhurst, IL 60046, USA.
What are the operating hours of Aqua Pool & Spa Pros?
They are open Monday, Tuesday, Thursday, and Friday from 10:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Wednesdays and Sundays.
How can I contact Aqua Pool & Spa Pros for inquiries or support?
You can call them at +1 847-265-5280 or email info@aquapoolspapros.com.
What pool and spa brands does Aqua Pool & Spa Pros carry?
They carry Zodiac, American Whirlpool, Hydropool, Radiant Pools, Poolife, Thursday Pools, Sirona, and Baquacil.
What counties does Aqua Pool & Spa Pros serve?
They serve Northern Lake, East McHenry, and Southwest Kenosha Counties and surrounding areas.
Is Aqua Pool & Spa Pros affiliated with any professional associations?
Yes, they are members of the Pool & Hot Tub Alliance, Lindenhurst - Lake Villa Chamber of Commerce, and Carecraft.
Are there any restaurants near Aqua Pool & Spa Pros where I can grab a meal before or after my visit?
Yes, nearby dining options include Damashkey Cuisine (Mediterranean restaurant), Taco Bell (fast food Mexican), Pizza Hut Express, The Links Golf and Sports Bar, Lucia's Taqueria, and Grande Jake's Mexican restaurant.
What are some convenient nearby places where I can shop or run errands when visiting Aqua Pool & Spa Pros?
Nearby you can find Lindenhurst Center shopping mall, Ace Hardware for home and pool supplies, Linden Liquors for beverages, and Family Video for entertainment rentals.
Are there any fitness or recreational facilities near Aqua Pool & Spa Pros?
Yes, nearby you can visit 9Round Fitness gym, Hitz the Spot sports and recreation venue, STEPS Performing Arts Center for dance and arts, and Busch's Bait and Tackle for outdoor gear and sporting goods.