Extra Space Storage

4.9
692 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3850 W Devon Ave in Lincolnwood, IL today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, covered drive isles, covered loading bay, deliveries accepted, drive-in building, non climate controlled units available, lifts available, parking spaces, elevator access, wide drive isles, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3850 W Devon Ave, Lincolnwood, IL
60712, United States

Hours

Reviews

4.9
692 reviews
5 stars
655
4 stars
16
3 stars
5
2 stars
0
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Zachary, Michael, and Janesa.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Issues

Several reviews highlighted concerns about sudden price increases and additional fees, leading to dissatisfaction among some customers.

Ease of Process

Customers appreciated the smooth and easy rental process, often noting quick sign-up and helpful staff.
  • CY
    Cristian Y
    Dec 18, 2025
    5.0
    This location is clean and the staff was friendly and helped me pick out the right size unit for my needs
  • MS
    Maria A. Saudagar
    Dec 15, 2025
    1.0
    THE WORST!!! The person Zachary was a liar, he said all the great things and the prices would never increase. My rental rate went from $90 to $156 in less than a month! And when I went back to check in with him, he acted like he didn’t know what I was talking about and walked away from the situation! The district manager was also USELESS! There is a guy named Michael, who was super helpful and understanding and helped to accommodate my move-out needs!
  • JG
    John Gotti
    Dec 4, 2025
    5.0
    Zac was knowledgeable and great help!!
  • MV
    Michael Vdovets
    Dec 3, 2025
    5.0
    Easy sign it, great incentives. very accommodating staff
  • YA
    Y A
    Dec 1, 2025
    1.0
    Take these reviews with a grain of salt. The sales person physically hovers over you after you complete your rental agreement to make sure you rate them 5 stars. The sales person wears sunglasses indoors making it for weird interactions. Also, the elevator was our of service for wells with no advance notice and no date of when it would be repaired, the front desk staff just kept saying they were working in it. Depending on the area you choose as your locker, you may need a multiple flashlights as some areas have no light, so you can't see anything.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.