Extra Space Storage

4.5
59 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1125 Hickox Dr in Lincoln, IL today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, non climate controlled units available, parking spaces, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
1125 Hickox Dr, Lincoln, IL
62656, United States

Hours

Reviews

4.5
59 reviews
5 stars
45
4 stars
6
3 stars
2
2 stars
3
1 star
3
  • MT
    Mickey Tate
    Oct 8, 2025
    1.0
    The absolute worst company to deal with. I haven't even had my storage unit for half of a year and they've already raised the rates up on me by $40. They refuse to give me any explanation to why the rate was raised. My account was just charged for almost $80 more than what my rate for the storage unit was. Absolutely zero notification on price change and when I called the customer service line. They pretend they have no idea what's going on and told me, my price never went up. So a question to you, why did my account raise by $40? Your customer service agents will not answer this question, Maybe you will.
  • MR
    M R
    Sep 27, 2025
    1.0
    I recommend going somewhere else. Yes location is "secure" but it's basically nothing more than an insect infested garage. Plan on fighting through the bugs and spiders to get to your stuff. I have been renting the space less than a year and my rate was raised. When I asked why the customer service rep told me " because you signed a contract saying we can raise your rate whenever we want". That is a quote you can listen to the recording. I have tried for the last 3 months to change my phone number and payment info and each time it is not done. My payment is late and they do not call me because they have the wrong number. Each one of these calls were routed out of the country and they do not understand English well. I must repeat things multiple times only to not be understood. And I have had to pay ridiculous late fees because the job was not done correctly by customer service. Very disappointed in this whole experience. Now I have to hire movers so my stuff can be moved to another place that has English speaking customer service available on the grounds. I have a torn knee right now so the expense of movers is seen as just another problem caused by using this facility. For a outside garage storage there is cheaper and much better service available. Extremely disappointed and dissatisfied with the entire operation. And don't bother calling the local number it just routes to overseas customer service.
  • RB
    randy baker
    Aug 19, 2025
    5.0
    It was clean and well maintained as well as secure. Zach was very good to work with and always willing to answer questions. I would recommend to anyone looking for a unit. I will not hesitate to use them again if a need arises in the future.
  • SC
    skinny lil crunk
    Aug 19, 2025
    5.0
    Zach great mam
  • RP
    Rachel Perry
    Aug 19, 2025
    5.0
    Zach was a big help and great to talk to!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.