Store your belongings at Extra Space Storage on 1125 Hickox Dr in Lincoln, IL today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, non climate controlled units available, parking spaces, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
The absolute worst company to deal with. I haven't even had my storage unit for half of a year and they've already raised the rates up on me by $40. They refuse to give me any explanation to why the rate was raised. My account was just charged for almost $80 more than what my rate for the storage unit was.
Absolutely zero notification on price change and when I called the customer service line. They pretend they have no idea what's going on and told me, my price never went up.
So a question to you, why did my account raise by $40? Your customer service agents will not answer this question, Maybe you will.
MR
M R
Sep 27, 2025
1.0
I recommend going somewhere else. Yes location is "secure" but it's basically nothing more than an insect infested garage. Plan on fighting through the bugs and spiders to get to your stuff. I have been renting the space less than a year and my rate was raised. When I asked why the customer service rep told me " because you signed a contract saying we can raise your rate whenever we want". That is a quote you can listen to the recording. I have tried for the last 3 months to change my phone number and payment info and each time it is not done. My payment is late and they do not call me because they have the wrong number. Each one of these calls were routed out of the country and they do not understand English well. I must repeat things multiple times only to not be understood. And I have had to pay ridiculous late fees because the job was not done correctly by customer service. Very disappointed in this whole experience. Now I have to hire movers so my stuff can be moved to another place that has English speaking customer service available on the grounds. I have a torn knee right now so the expense of movers is seen as just another problem caused by using this facility. For a outside garage storage there is cheaper and much better service available. Extremely disappointed and dissatisfied with the entire operation. And don't bother calling the local number it just routes to overseas customer service.
RB
randy baker
Aug 19, 2025
5.0
It was clean and well maintained as well as secure. Zach was very good to work with and always willing to answer questions. I would recommend to anyone looking for a unit. I will not hesitate to use them again if a need arises in the future.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Lincoln near Bell, Burton View, Fogarty, Skelton, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Lincoln Pkwy and Woodlawn Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the access hours for Extra Space Storage in Lincoln, IL?
Extra Space Storage is accessible every day from 6:00 AM to 10:00 PM, Sunday through Saturday.
Where is Extra Space Storage located?
Extra Space Storage is located at 1125 Hickox Dr, Lincoln, IL 62656.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection of storage units including drive-up access units and non-climate controlled units suitable for vehicle and personal storage.
Does Extra Space Storage offer drive-up units?
Yes, drive-up access units are available, allowing you to pull your vehicle right up to your storage unit for easy moving of large or heavy items.
Can I store my car at Extra Space Storage?
Yes, Extra Space Storage provides several vehicle storage options such as indoor storage, outdoor storage, and covered vehicle spaces.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
What are the office and gate hours at Extra Space Storage?
The property gate is open daily from 6:00 AM to 10:00 PM. Office hours correspond with these times to assist with storage needs and supplies.
What should I consider when choosing a storage unit size?
Use Extra Space Storage’s Storage Unit Size Guide to estimate how many boxes and belongings will fit, helping you select the right unit size.
What nearby places can I visit when coming to Extra Space Storage?
Nearby you can visit The Tropics Restaurant, a local landmark and historical site with a beautiful fountain, perfect for dining after your storage visit.
Are there convenient places to eat near Extra Space Storage?
Yes, McDonald's and Nuthatch Hill BBQ Company are nearby restaurants where you can grab a quick meal or enjoy American cuisine.
What services are available near Extra Space Storage for pet care?
Wild Woof Inn, a pet services provider including grooming and shelter, is located close by if you need pet care while using storage services.