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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3481 Mall Loop Dr in Joliet, IL today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, alarmed units, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
903 reviews
5 stars
847
4 stars
37
3 stars6
2 stars5
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their professionalism, friendliness, and helpfulness, particularly highlighting Mark and Michelle.
Cleanliness
The facility is frequently noted for being clean, well-maintained, and secure, providing peace of mind to customers.
Pricing Concerns
Some customers expressed dissatisfaction with significant price increases after promotional rates, although many appreciated the overall value.
Positive Experiences
Overall, customers reported very positive experiences, recommending the storage facility for its convenience and supportive staff.
- RVRobert Vega2 days ago5.0Mark was great
- DGDenise Gartzke2 days ago5.0Mark was very professional
- SCShiela ChavezDec 16, 20255.0Excellent customer service
- VTVic ThorrezDec 13, 20255.0Mark was very professional
- ACAMY CHAVEZNov 20, 20255.0Thank you for your understanding and for crediting my account. I greatly appreciate it, and I will definitely come back to see you if I ever need storage. I will also spread the word and let people know.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Joliet, Crystal Lawns, Heritage Lakes, Essington Road, Beaver Creek, and Riverside.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of I-55 & Rt. 30.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the gate access hours for Extra Space Storage in Joliet, IL?
The gate access hours are daily from 6:00 AM to 10:00 PM, allowing you to access your storage unit during these times.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage facilities offer climate-controlled storage units for temperature-sensitive items alongside standard units without climate control.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers various moving and packing supplies both online and at local facilities.
What payment methods does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa as payment options.
Is Extra Space Storage located near any accommodations for out-of-town customers?
Yes, Extra Space Storage is near several hotels including Super 8, Motel 6, Hampton Inn Joliet - I-55, Hampton by Hilton, and Home2 Suites by Hilton Joliet/Plainfield, which can be convenient for customers traveling to the area.
Are there any dining options near Extra Space Storage?
Nearby dining includes Baskin-Robbins, KFC, and Taco Bell, which are convenient spots to grab a meal before or after visiting the storage facility.
How can nearby transportation services assist customers visiting Extra Space Storage?
Transportation options like Amazing Taxi and Limo provide convenient local travel services, making it easier for customers without personal vehicles to reach Extra Space Storage.
What security features does Extra Space Storage offer?
Extra Space Storage offers exceptional security including electronic gate access, alarmed units, video surveillance, and a manager living on site for added safety.
Does Extra Space Storage provide vehicle storage options?
Yes, they offer indoor, outdoor, and covered vehicle storage spaces, suitable for short-term or long-term car storage needs.
What are the benefits of drive-up access at Extra Space Storage?
Drive-up access allows you to pull your vehicle directly up to your storage unit, making it easier to load and unload large or heavy items like furniture and equipment.