Brand Certified
Extra Space Storage
4.9(917 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
3481 Mall Loop Dr, Joliet, IL
60431, United States
Certified by Extra Space Storage • Mar 01, 2026
(815) 254-4263
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/illinois/joliet/501823/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3481 Mall Loop Dr in Joliet, IL today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, alarmed units, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
917 reviews
5 stars
861
4 stars
37
3 stars6
2 stars5
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Mark and Michelle, for their professionalism, helpfulness, and friendly demeanor.
Cleanliness
The facility is frequently noted for being clean, well-lit, and secure, contributing to a positive storage experience.
Rental Process
Many reviews highlighted the ease and efficiency of the rental process, with staff providing clear information and assistance.
Pricing Concerns
Some customers expressed dissatisfaction with significant price increases after promotional rates, although many appreciated the overall value.
- SLSarahi Lopez1 day ago5.0Had a great experience with mark! Great customer service 😊
- CRChristian Reyes1 day ago5.0Mark was great help
- NRNicole ReavesFeb 9, 20265.0Mark was kind, quick and knowledgeable about availability of each unit and pricing. Thanks to Mark we have the right size unit for our needs and are locked into the price for 6 months.
- JLJordan LuczakFeb 9, 20265.0Great service
- SCsalvador cordovaFeb 3, 20265.0Mark was professional
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Joliet, Crystal Lawns, Heritage Lakes, Essington Road, Beaver Creek, and Riverside.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of I-55 & Rt. 30.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Brand Certified Facts from Extra Space Storage
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Certified March 01, 2026Yext Knowledge Graph
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