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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1220 Norwood Ave in Itasca, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, elevator access, drive up climate controlled units, heated loading bay, wide drive isles, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Hours
Reviews
4.9
284 reviews
5 stars
273
4 stars2
3 stars1
2 stars3
1 star
5
What are people saying?
AI-generated from recent customer reviews
Price Increases
Customers expressed frustration over frequent and significant rent increases after initial low rates.
Customer Service
The staff, particularly Liz and Arianne, received high praise for their friendliness, professionalism, and helpfulness.
Cleanliness
The facility is consistently noted for being clean, well-maintained, and secure.
Overall Experience
Many customers reported a positive experience with easy setup and good access to storage units.
- JPJamie PerdomoDec 20, 20251.0It was great….For the first month…then I paid $60 for my large unit then within a year they kept bumping it up to where I was paying over $200 a month! From $60 to over $200??? Yea, I don’t think so. So, we are at U-Haul storage now and so much happier. Bottom line….DO NOT GO HERE!!! They up the price for everyone. UPDATE: I appreciate the response Extra Space, but when I called many times about all the increases, all I was told basically that it’s competitive pricing etc etc etc, and there’s nothing you could do to lower it. So I did call to discuss my concerns and nothing was done about it. So, thank you and take care.
- RKRobert KrausDec 20, 20255.0Great staff very clean place easy to deal with all the way around.
- MPMonika PietkaDec 16, 20255.0Liz is very knowledgeable and very helpful- I am very happy that I chose this location
- BWBrianna WhiteDec 1, 20255.0After stopping by to see a unit in person, we moved forward with a contract on site. We worked with Arianne at the front desk, and she was exactly what every customer-service-based business needs. She was friendly, knowledgeable, listened to our specific needs were as clients, and was enthusiastic to show us the unit. While we had an idea of what we were looking for, Arianne confirmed our thoughts and answered our questions. Looking forward to storing my items with this location!
- SOSandy OrtizNov 26, 20251.0⭐ One Star – Price Gouging & Constant Increases I strongly do NOT recommend Extra Space Storage in Itasca, IL. They lure you in with a reasonable starting price, then every few months the rent jumps by an outrageous $50–$70 at a time. It feels completely deceptive and predatory. There is no warning that these massive increases will keep happening. What started as an affordable unit quickly became absurdly overpriced due to constant, aggressive rate hikes. Loyal customers mean nothing here. This business model is clearly built on trapping customers with low intro rates and then jacking up prices repeatedly. Save yourself the stress and look elsewhere unless you’re prepared for nonstop surprise increases. 👎🏻👎🏻 EXTORTION 👎🏻👎🏻 The only good thing I have to say is that they act very friendly (serpents/snakes) but I’m not looking for friends and it’s very clean.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Itasca, Medinah, Roselle, Wood Dale, Elk Grove Village, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of IL-53 and W Thorndale Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the operating hours of Extra Space Storage in Itasca, IL?
Extra Space Storage in Itasca is open daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located in Itasca?
The facility is located at 1220 Norwood Ave, Itasca, IL 60143, near the intersection of IL-53 and W Thorndale Ave.
Does Extra Space Storage offer climate-controlled storage units?
Yes, many units offer climate control to protect temperature-sensitive items, alongside standard units without climate control.
Can I access my storage unit by driving up directly to it?
Yes, drive-up access and drive-up climate-controlled units are available, making loading and unloading large items convenient.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is Extra Space Storage's facility secure and accessible?
The facility features exceptional security, multiple entrance and exit gates, elevator access, a heated loading bay, and wide drive aisles for easy access.
Are moving and packing supplies available at Extra Space Storage?
Yes, a variety of moving boxes and packing supplies can be purchased online or at the facility.
What nearby places could I visit before or after my visit to Extra Space Storage?
Nearby you can visit the Cooking Skills Academy or grab a meal at Wendy's, both convenient stops before or after your storage needs.
How can nearby transit or businesses help me access Extra Space Storage?
Nearby businesses like Design First Builders and services such as Strider Plumbing are close, making combined trips efficient. Also, proximity to IL-53 provides easy freeway access to the storage facility.
Are there accommodation options near Extra Space Storage for extended visits?
Yes, Extended Stay America Chicago Itasca hotel is near Extra Space Storage, convenient for customers needing longer-term accommodations.