Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.6
708 reviews
5 stars
585
4 stars
66
3 stars
15
2 stars6
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout the purchasing process.
Product Quality
Many reviews highlighted the quality and comfort of La-Z-Boy furniture, with several customers expressing confidence in the brand's durability.
Shopping Experience
The shopping experience was described as pleasant and stress-free, with staff providing personalized assistance and design consultations.
Delivery Service
Customers reported timely and professional delivery, with delivery teams being courteous and thorough in explaining product features.
Warranty Concerns
Some customers expressed dissatisfaction with the warranty service, citing issues with claims and product durability.
- MLMary Lesniak1 day ago5.0Bought the most comfortable recliners that we've ever seen. Expensive, but worth every penny hopefully. We'll see in ten years. Angel Montero at the Gurnee store was very helpful, very patient. My only complaint is the LONG LONG delivery time. We have to wait 10 weeks for the furniture to be delivered. That almost ruined it.
- LBLee BilharzNov 14, 20255.0Recently I purchased the Colby duo reclining chair for reading in my Primary bedroom. It is extremely comfortable and once I sit down and recline I definitely don't want to get back up! I also purchased the Meyer sofa and chair and two Leo ottomans for our bonus/TV room. All are in a gorgeous dark blue fabric. We love it all and the delivery folks were terrific. While in the store I worked with Charles Cupp to choose the best options. He was great. I highly recommend Lazy Boy!
- JBJOHN BARKERNov 11, 20255.0The shop had excellent service, Andy the clerk there was very nice & had helpful insight of what I was looking for. While searching for a new chair, he helped me & my grandparents with everything from options in clearance & not to different options of a chair being automatic or manual. It was a good experience & Andy would be most helpful for those looking for new furniture.
- KKKarl KoenigNov 10, 20255.0We walked in a sunday morning and were a bit apprehensive about walking into a furniture store with salesman. We were just browsing and didn't want to feel the pressure to make a purchase, but we did not feel that way at all while there. Angel introduced himself, let us know about all sales and promotions and gave us time to browse. As we walked around if we had questions, he was very helpful in answering them, but we never felt pushed to buy something. As we continued to browse we found 2 rugs which we absolutely loved, and after noticing Angel came over and walked us through both quality and color of the rugs to help us understand what we were looking at as they were still wrapped. Throughout the process him and the store manager were exceptionally helpful, never made us feel pushed to buy something, and yet were very informative and we ended up making a few great purchases. Great experience!
- KAKaren AbruzziNov 6, 20255.0The Laz-Z-Boy store in GURNEE, IL is a beautiful store. And our sales associate, Angel Montero, was super helpful in finding us the perfect reclining loveseat. Angel was very knowledgeable about the products and led us through the buying process with ease. The delivery guys were great and we are loving our new loveseat. In fact, we are planning to return to the store and buy the matching sofa…with Angel’s assistance, of course!
Frequently Asked Questions About La-Z-Boy Gurnee
What types of furniture does La-Z-Boy Gurnee offer?
La-Z-Boy Gurnee offers a variety of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
Does La-Z-Boy Gurnee provide delivery services?
Yes, La-Z-Boy Gurnee offers delivery services for their products.
What are the regular store hours for La-Z-Boy Gurnee?
La-Z-Boy Gurnee is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is proof of COVID-19 vaccination required to visit La-Z-Boy Gurnee?
No, proof of vaccination is not required to visit La-Z-Boy Gurnee.
Where is La-Z-Boy Gurnee located?
La-Z-Boy Gurnee is located at 6609 Grand Ave, Gurnee, IL 60031, United States.
What payment methods does La-Z-Boy Gurnee accept?
La-Z-Boy Gurnee accepts American Express, Discover, MasterCard, and Visa credit cards.
Can customers visit La-Z-Boy Gurnee's official website for more information?
Yes, you can visit La-Z-Boy's official website at https://www.la-z-boy.com for more information.
Are there any places nearby La-Z-Boy Gurnee where I can get a coffee or a quick snack?
Yes, nearby you can find Starbucks for coffee and Pizza Hut Express for quick snacks, both convenient for grabbing a refreshment before or after visiting La-Z-Boy Gurnee.
If I need to do some banking or use an ATM close to La-Z-Boy Gurnee, where can I go?
Near La-Z-Boy Gurnee, you can access banking services at US Bank, BMO Bank, or use the TCF Bank ATM and The Exchange Network ATMs for your convenience.
What other retail stores are located near La-Z-Boy Gurnee that customers might visit?
Customers visiting La-Z-Boy Gurnee can also check out nearby retail options like Target Store Gurnee for general shopping and The Home Depot for home improvement needs.