Extra Space Storage

4.8
283 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 673 Barron Blvd in Grayslake, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, drive-in building, non climate controlled units available, parking spaces and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
673 Barron Blvd, Grayslake, IL
60030, United States

Hours

Reviews

4.8
283 reviews
5 stars
250
4 stars
20
3 stars
6
2 stars
2
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Eric and Milo received numerous praises for their exceptional customer service, being described as friendly, helpful, and accommodating.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Professionalism

Staff members are frequently described as professional and knowledgeable, effectively addressing customer needs and concerns.

Accessibility

Customers appreciated the ease of access to their units and the straightforward rental process, including online options.

Value

While many customers found the service and facility excellent, some expressed concerns about rising rental prices.
  • CC
    Chris Check
    5 days ago
    5.0
    I had a great experience with extra space storage. Super easy to setup and then cancel when I didn’t need the unit anymore.
  • JW
    Jocelyn Wilkinson
    Nov 11, 2025
    1.0
    I am so upset honestly it was my second time trying to win an auction I won this unit and immediately went to pay so I didn’t have any issues this time. after auction was done and I paid at 1:19 signed papers and left then at 1:44 I got a call from Eric saying sorry to inform you but customer already paid whatever they owed like what why didn’t you tell me while I was at the office, honestly worst experience waste of time and money I had to set up for this.i signed the papers saying i had paid so legally it was mine too but whatever probably never coming back to an extra space fix your rules and make sure everything is good before bidder pays seriously I get the rules but this you guys messed up and I wished you had informed me before wasting gas
  • YJ
    yoshio jimenez
    Nov 10, 2025
    5.0
    Eric Arias was very helpful! It was our first time renting a storage unit, and he took the time to show us the space and guide us through the entire process. He also made it very easy for us to switch to a climate-controlled unit. We’re very happy with the customer service!
  • RL
    robert livings
    Oct 24, 2025
    5.0
    I don't get to my unit very often and was having difficulty with the lock. Eric came right over and removed the lock and provided me with a new one. He was helpful, friendly and informative. Excellent customer service.
  • JG
    Jeffrey Grahovac
    Oct 24, 2025
    5.0
    Eric went far beyond the line of duty. He helped me out of a tight spot and helped me cut off the lock on my unit. Losing keys is a drag and he made it all good. Give him a raise. He smiled said “sure I can help you!” 5 Star for sure.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.