Brand Certified
Lowe's Home Improvement
4.0(1539 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
159 Whistle Stop Drive, Glen Carbon, IL
62034, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(618) 655-2140
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/IL-Glen-Carbon/1795
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Glen Carbon, IL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.0
1,539 reviews
5 stars
815
4 stars
363
3 stars
128
2 stars
66
1 star
167
- NSNathan Steinkamp4 days ago1.0I live 40 miles away from the Glen Carbon Lowes. It stated online that they had 2 of the Toro mowers I wanted. I called ahead of time because it said earliest pickup was on 3/17. When I spoke to the customer service rep, I let her know it said a later date and I wanted to confirm I could actually pick it up today. She put me on hold and then said yes she confirmed it. I drove out there to find out it was not the case. It was not assembled and they had no one to assemble it. The option I was given was to have it delivered later or pick it up later. I asked if they could waive the $39 delivery fee since I already spent $20 to drive there and back, and the manager AJ said that is not their process. She would not waive it even though the reason i drove out there is because i was told it was available. AJ never came out to assist me. I will not be buying the $4700 lawn mower from Lowes because they could not waive the $39 shipping fee. Process is more important than customer service with AJ.
- CSCaleb SodenFeb 23, 20261.0Bought a $400 microwave 3 weeks ago.The installers where 3 1/2 hours late and the microwave wouldn't open. The installers didn't know the return policy so I had to take it back myself and spend an hour at the customer service desk. So I returned that one. Ordered another more expensive microwave, 10 days later they finally scheduled the install which was supposed to take place today between 12:30 and 3:30. 3:30 rolles past and not a word. At 5:30 we reach out via chat and they say sorry we will have to reschedule. What a joke. I can't believe they have the audacity to charge me for these installs. Do yourself a favor and don't hire them to install anything. If I could give them negative stars I would!
- GPGenevieve PageJan 16, 20261.0Perry in the kitchen department is unprofessional rude horrible at communicating and acts stressed to help costumers and addresses you as though you’re a problem
- SPsophie povarichJan 13, 20261.0you can tell the managers get a bad salary here because they literally do not care. we waited two weeks (an already RIDICULOUS amount of time) for our "custom" vanity to come in just to watch the VERY smart delivery driver drop the box while bringing it to our front porch, therefore cracking the counter top in HALF. ZEROOOO apologizes from the driver AND the lowe's manager. her only "solution" that was offered was to just pickup our now SOLD OUT custom vanity and give us a refund. ARE YOU JOKING ME. not to mention they delivered it at 7 in the morning!! ruined our day bright and early! HORRIBLE USELESS CUSTOMER SERVICE! this is why everyone shops at home depot. NEVER. AGAIN.
- ABAndy BDec 30, 20253.0Been to two different locations this week and had to go to three different registers to get my gift card to work. Both times after leaving selfcheckout, sending me to customer returns and then lumber, a sales associate manually entered in the full gift card number and it went thru no problem. This happened twice at two different stores... clearly it is a bigwig problem an not the sales associates. Maybe if their employees weren't overworked and underpaid (no cashiers just one person overseeing 10 self checkout machines) this could've been avoided. A multimillion dollar company and your gift cards dont work after Christmas.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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