Store your belongings at Extra Space Storage on 1258 S US Hwy 12 in Fox Lake, IL today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, manager living on site, exceptional security, ADA compliant, business office, covered loading bay, deliveries accepted, drive-in building, parking spaces, drive up climate controlled units, military discount, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff members, particularly Bob and Annette, received high praise for their friendliness, helpfulness, and professionalism.
Cleanliness
The facility is consistently described as very clean and well-maintained by multiple customers.
Pricing Concerns
Several reviews mentioned dissatisfaction with price increases after initial promotions, leading to some customers feeling misled.
Facility Access
Customers appreciated the easy access to units and the availability of moving carts, enhancing their overall experience.
Overall Experience
Many customers expressed a strong likelihood of recommending the facility due to their positive experiences.
LB
LaTeisha B
3 days ago
5.0
First let me start by saying I called customer service to set up my 5x10 ft unit, and they were amazing and explained everything to me. Then went to the site and met with Bob, which was also great, as he further explained the keys, lock, code, and showed me the unit I would be renting. The facility is clean, secure, climate controlled, and well managed. I would recommend the Fox Lake location if you're in need of extra storage, whether long term or short.
DD
Donna
5 days ago
5.0
We have 3 units and are very happy with the cleanliness and the management, absolutely zero issues and highly recommend to anyone
AG
Amber Greiff
6 days ago
5.0
I called to give my move-out notice and Amber was able to quickly and efficiently get me started in the right direction. She even kindly called me back to communicate how I would get my pro-rate back due to me already paying for the month of November. I appreciated all her help.
The only reason why I am leaving is even though I have been a customer for a year, I am unable to keep up with the rate increase that has tripled in duration in one year for my 5x10 unit. đ
JC
Jordan Counts
Nov 7, 2025
5.0
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I had a fantastic experience working with Bob Mumenthaler at Extra Space Storage! From start to finish, Bob was incredibly informative, helpful, and professional. He took the time to answer all of my questions thoroughly and made sure I understood every detail. His friendly and polite manner made the entire process easy and stress-free.
Thanks to Bobâs guidance, I found the perfect storage unit for my needs and felt completely confident in my decision. Itâs rare to find such excellent customer service these days â Bob truly went above and beyond. I highly recommend speaking with him if youâre looking for storage options in the Fox Lake area
MM
Melissa Waites Mattio
Oct 28, 2025
5.0
Bob is excellent! He answered all my questions, gave an excellent tour, and handled my rental transaction expediently. The facility is clear and well-maintained
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Fox Lake, Long Lake, Ingleside, Volo, Lakemoor, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of US highway 12 and Big Hollow Road.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that donât include climate control.
Do you have drive-up storage units?
Yes! Whether youâre moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy itemsâlike furniture or equipmentâin and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
The facility is located at 1258 S US Hwy 12, Fox Lake, IL 60020, next to the intersection of US highway 12 and Big Hollow Road.
Does Extra Space Storage offer climate-controlled units?
Yes, most of their facilities include climate-controlled storage units to protect temperature-sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at their local facilities.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Are there any discounts available at Extra Space Storage?
Yes, they offer a military discount to eligible customers.
Are moving carts or dollies available to customers?
Nearly all facilities with indoor units offer push carts; you can ask the facility manager for assistance.
What are some nearby places of interest around Extra Space Storage?
Nearby you can find Starbucks for coffee, China City for Chinese cuisine, and several salons like Nailed It Nail Spa and Hair Cuttery for beauty services, convenient to visit before or after your storage trip.
How can nearby banks assist customers visiting Extra Space Storage?
Banks such as Bank of America, Chase Bank, and BMO Harris Bank nearby can help with any financial transactions or loan services you might need while managing your storage needs.
What wellness services are available near Extra Space Storage?
You can visit nearby facilities like Accelerated Rehabilitation Centers, Red Sun Foot Massage, or IV Glow Hydration & Wellness to relax or recover after handling your storage activities.