Extra Space Storage

4.9
729 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1258 S US Hwy 12 in Fox Lake, IL today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, manager living on site, exceptional security, ADA compliant, business office, covered loading bay, deliveries accepted, drive-in building, parking spaces, drive up climate controlled units, military discount, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1258 S US Hwy 12, Fox Lake, IL
60020, United States

Hours

Reviews

4.9
729 reviews
5 stars
679
4 stars
22
3 stars
13
2 stars
6
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Bob and Annette, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is consistently described as very clean and well-maintained by multiple customers.

Pricing Concerns

Several reviews mentioned dissatisfaction with price increases after initial promotions, leading to some customers feeling misled.

Facility Access

Customers appreciated the easy access to units and the availability of moving carts, enhancing their overall experience.

Overall Experience

Many customers expressed a strong likelihood of recommending the facility due to their positive experiences.
  • LB
    LaTeisha B
    3 days ago
    5.0
    First let me start by saying I called customer service to set up my 5x10 ft unit, and they were amazing and explained everything to me. Then went to the site and met with Bob, which was also great, as he further explained the keys, lock, code, and showed me the unit I would be renting. The facility is clean, secure, climate controlled, and well managed. I would recommend the Fox Lake location if you're in need of extra storage, whether long term or short.
  • DD
    Donna
    5 days ago
    5.0
    We have 3 units and are very happy with the cleanliness and the management, absolutely zero issues and highly recommend to anyone
  • AG
    Amber Greiff
    6 days ago
    5.0
    I called to give my move-out notice and Amber was able to quickly and efficiently get me started in the right direction. She even kindly called me back to communicate how I would get my pro-rate back due to me already paying for the month of November. I appreciated all her help. The only reason why I am leaving is even though I have been a customer for a year, I am unable to keep up with the rate increase that has tripled in duration in one year for my 5x10 unit. 😞
  • JC
    Jordan Counts
    Nov 7, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience working with Bob Mumenthaler at Extra Space Storage! From start to finish, Bob was incredibly informative, helpful, and professional. He took the time to answer all of my questions thoroughly and made sure I understood every detail. His friendly and polite manner made the entire process easy and stress-free. Thanks to Bob’s guidance, I found the perfect storage unit for my needs and felt completely confident in my decision. It’s rare to find such excellent customer service these days — Bob truly went above and beyond. I highly recommend speaking with him if you’re looking for storage options in the Fox Lake area
  • MM
    Melissa Waites Mattio
    Oct 28, 2025
    5.0
    Bob is excellent! He answered all my questions, gave an excellent tour, and handled my rental transaction expediently. The facility is clear and well-maintained

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.