Extra Space Storage

4.9
742 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1258 S US Hwy 12 in Fox Lake, IL today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, exceptional security, ADA compliant, business office, covered loading bay, deliveries accepted, drive-in building, parking spaces, drive up climate controlled units, military discount, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1258 S US Hwy 12, Fox Lake, IL
60020, United States

Hours

Reviews

4.9
742 reviews
5 stars
692
4 stars
22
3 stars
13
2 stars
6
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Bob and Annette, received high praise for being friendly, helpful, and informative, making the rental process easy and stress-free.

Cleanliness

The facility is consistently described as very clean, well-maintained, and secure, contributing to a positive customer experience.

Management

Customers appreciate the professionalism and attentiveness of the management team, with multiple mentions of Bob Mumenthaler and his exceptional service.

Pricing Concerns

Several reviews noted dissatisfaction with significant price increases after initial promotions, leading to some customers reconsidering their rental.
  • TM
    Trace Mathiesen
    4 days ago
    5.0
    Annette was fantastic! Made process easy and efficient
  • KA
    Kamila Angelika
    5 days ago
    5.0
    what a wonderful experience! not only was Bob such a sweet person he also answered every question i had plus ones i wouldn't have even thought to ask! Thank you 20/10!!!
  • AM
    Alix McNulty
    Jan 3, 2026
    5.0
    Bob was so helpful!!! Quick and informative! Highly recommend!!!
  • DH
    Dennis Hirth
    Jan 2, 2026
    5.0
    Bob Mumenthaler, the manager has been outstanding every visit. He has never not answered a question or completed a task. The operation is top notch and is always spotless. There is always equipment and the facility is always clean and functioning at near perfection. I recommend this storage facility to all.
  • KK
    Kellie
    Dec 13, 2025
    5.0
    Very impressed with this facility. It was clean and brightly lit up. I wish I could remember the woman's name who helped us on 12/11/25. She was great! From going over our options to giving us a tour so we could actually see the space, she made the experience easy.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.