Brand Certified
Lowe's Home Improvement
4.1(1410 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
990 Hickory Point Plaza, Forsyth, IL
62535, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(217) 876-9750
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/IL-Forsyth/0245
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Forsyth, IL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.1
1,410 reviews
5 stars
773
4 stars
319
3 stars
132
2 stars
65
1 star
121
- FLFilipina in a Foreign LandMar 10, 20261.0I have purchased many items from Lowe's and generally everything that I have purchased works well and is quality. The primary problems at Lowe's is that their customer service is horrible. It needs to be improved dramatically.
- DBDanny ButlerMar 3, 20261.0My order (and apparently others) got delivered to the wrong address. Reaching someone real takes over an hour. I was told I would get a call back with some sort of resolve but that never happened. Will have to call again and their phone system is designed to prevent you from talking to a human so that’s fun. Feeling robbed.
- JKJeff KoonceFeb 24, 20265.0What can I say, they got what ya need to get the jobs done. The store in our area has a lot of stuff locked up bc people in this town can't stop stealing stuff. Seen someone putting some wrenches in their coat, told a worker and they said it's not their job to stop it. Well it is, bc it drives up prices for us that do buy our tools and stuff. They need a security guard walking the store and loss prevention to start going old school and beating the crap out of theives. They did have the parts to fix a broken pocket door I needed and have some good deals on rugs and washers
- JMJordan McDuffFeb 17, 20265.0I genuinely feel like I was respected and appreciated as a customer here
- CCChaquita CaesarJan 10, 20265.0Our refrigerator went out and we had to run to Lowe’s to get a new one. Bernice helped us. She was efficient and fast. With Lyle’s help Bernice loaded the refrigerator on the dolly and took the time to help my husband load it all while it’s snowing. Thank you Bernice for going above and beyond
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website