Extra Space Storage

4.8
474 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1800 Des Plaines Ave in Forest Park, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, covered parking, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, elevator access, RV parking, drive up climate controlled units, kiosk, meeting room available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, office space available, Wifi available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
1800 Des Plaines Ave, Forest Park, IL
60130, United States

Hours

Reviews

4.8
474 reviews
5 stars
426
4 stars
16
3 stars
15
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Nancy and Kimberly, for their exceptional service, professionalism, and helpfulness.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Accessibility

Many reviews highlight the ease of access to storage units and the convenience of the facility layout.

Pricing Concerns

Some customers expressed concerns about rising prices and additional fees, suggesting that while the service is excellent, the costs can be high.

Overall Experience

Overall, customers reported a very positive experience, often recommending the facility to others due to the quality of service and facility conditions.
  • AV
    Armani Valdez
    Nov 14, 2025
    5.0
    Clean facility, great prices and the management team here is very accommodating and amazing.
  • MW
    Maris Walter
    Nov 13, 2025
    5.0
    Super easy. I went online & used the 888 number to answer questions. On site assistance was very helpful too. Clean facility in a safe area.
  • AG
    Anita Goss-fields
    Nov 10, 2025
    5.0
    Quick and efficient service from Nancy. Very no-nonsense and took her time to show us the unit.
  • SS
    Susan Bohanon (Susan)
    Nov 8, 2025
    5.0
    New Management, and no longer Life source. Thank God!!! Extra Space Storage is such a better experience, and the customer service is a 1000% improvement!
  • BN
    Bianca Nunez
    Nov 7, 2025
    5.0
    Nancy was extremely kind and explained everything thoroughly and made the process very easy and simple. Great employee. She definitely needs to be seen for her great hard work. Thank you Nancy from Extra Space #3464 for making the whole process from start to finish extremely easy and proficient.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.