Extra Space Storage

4.9
570 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 953 S IL Route 83 in Elmhurst, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, drive-in building, parking spaces, elevator access, heated loading bay, kiosk, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
953 S IL Route 83, Elmhurst, IL
60126, United States

Hours

Reviews

4.9
570 reviews
5 stars
548
4 stars
9
3 stars
2
2 stars
4
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Tina and Joey, received high praise for their friendliness, helpfulness, and professionalism, making customers feel valued and supported.

Cleanliness

The facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with frequent price increases, feeling that the pricing model is misleading and lacks loyalty incentives for long-term renters.

Accessibility

Customers appreciated the easy access to their storage units and the availability of helpful tools like dolly carts for moving items.

Overall Experience

Many reviews highlight a positive overall experience, with customers recommending the facility for its excellent service and supportive staff.
  • TM
    Tori Martindell
    6 days ago
    5.0
    Really friendly and always trying to help you get the best deal. We’ve worked with them for several years and the service has been top notch.
  • PS
    Patti Sullivan
    6 days ago
    5.0
    We had two storage units for about a year as we were in between homes. The storage facility is well maintained. There are carts available for moving.
  • MS
    Mike Sanchez
    Nov 12, 2025
    5.0
    They should change their name to Great Space! I like this place better than my last place because they have people that know what they're talking about. Joey was great. He knew his stuff. He showed us up to our unit and explained things to both my wife and I. My wife appreciated that. The building was clean, a bit cold, but that's ok. I recommend this place 5 stars all day!
  • CK
    Carolyn Koegler-Aloisio
    Nov 8, 2025
    5.0
    Tina was really helpful with information. I rented at a different location for convenience but she was so sweet and helped me with everything I needed.
  • JR
    Jamie R
    Nov 3, 2025
    5.0
    This unit is amazing. Not only are storage spaces and facilities clean and protected, the front office team has helped me again and again with random requests. I appreciate them making my work here easier every time.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.