Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding StoreAt Home
Discover At Home in Elmhurst, IL. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
702 reviews
5 stars
433
4 stars
160
3 stars
63
2 stars
19
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful, while others were reported as rude or unprofessional.
Product Quality
Concerns about the quality of products, with several customers noting low-quality items that did not last.
Store Selection
Customers appreciated the wide variety of items available, particularly for home decor and seasonal decorations.
Pricing
Prices were described as reasonable by some, but others found them to be overpriced compared to competitors.
Store Cleanliness
The store was generally noted as clean and well-organized, contributing to a pleasant shopping experience.
- SBScotty BDec 30, 20251.0Last year, just after Christmas, I purchased this Christmas tree from At Home as a display model. This year was my first time setting it up, and unfortunately, the tree is dangerously unstable. It is extremely wobbly and unsafe, to the point that it has become a serious safety hazard. I will be forced to take it down to protect my family. When I visited the store to address the issue, it became clear that the base I was given is likely not the correct one for this tree. I have a photo from the day of purchase showing that the base attached to my tree is actually smaller than the bases on several smaller display trees still in the store. I was also told that this particular tree is no longer available, which only adds to my concern. I purchased this product in good faith and should not be left with a tree that is unsafe to use. I reached out online through the At Home website and received a response from Angie V. After sending photos and details, I was advised to contact the manufacturer for warranty support — despite the fact that I purchased the tree from HomeGoods, not the manufacturer. I called as instructed on 12/13/25 at 11:02 AM and have yet to hear back. There has also been no follow-up from At Home. Overall, this has been a frustrating experience with poor customer support and no resolution for a clear safety issue. I expected much better from At Home.
- SNSam NinaDec 14, 20251.0I ordered a rug from here for today’s delivery and the color was not right so called the store immediately and a male manager this morning around 11 talked to me on speaker my daughter is my witness he said he would send someone right back since the rug is huge! Now nobody showed up and i called again talked to a person name Lisa and she was acting as if she was in shock that he gave me info someone would come back! She said wait for me I will go get some other person on the line hung up on me few minutes later and now is not picking up the phone!! How unprofessional is this store is beyond my mind! The rug pattern are gray in the image and green in real life!
- JNJen Sorrentino NovakDec 11, 20255.0Derek the store manager was very helpful with my Christmas tree purchase! Liz and Steven were awesome as well
- RLRandy LachermeierDec 2, 20255.0Was leaving ORD. Hit home on my GPS and before I realized it I was headed here. Not this places fault but strange.
- KRK RNov 26, 20254.0Always an easy shopping experience for household goods and decor. Their holiday section is huge, spanning multiple aisles and lots of floor space. Found the colored tree lights I was seeking.
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What is At Home in Elmhurst, IL known for?
At Home in Elmhurst offers affordable home décor, furniture, and seasonal decorations with styles ranging from modern to farmhouse to coastal.
What are the store hours for At Home in Elmhurst?
At Home in Elmhurst is open daily from 9:00 AM to 10:00 PM, with special holiday hours on certain dates.
Does At Home offer delivery and in-store pickup services?
Yes, At Home provides delivery through a third-party service and also offers in-store pickup options.
What payment methods are accepted at At Home?
At Home accepts Visa, MasterCard, Discover, American Express, cash, Apple Pay, PayPal, and more both in-store and online.
What is the At Home Insider Perks program?
It's a free loyalty program offering benefits like 10% off welcome offers, birthday gifts, receiptless returns, and early product notifications.
Can I return products at At Home without a receipt?
Yes, unused items in original packaging can be returned within 60 days without a receipt, with some conditions and proof through Insider Perks.
Are gift cards available at At Home?
Yes, At Home sells physical and e-gift cards in amounts ranging from $1 to $500, available both online and in-store.
Where is At Home located in Elmhurst, IL?
The store is located at 265 Illinois 83, Elmhurst, IL 60126, USA.
What nearby places can I visit around At Home Elmhurst?
Nearby you can find Sears Home Services, Kmart, Starbucks, Whole Foods Market, and Chipotle Mexican Grill, providing options for home services, shopping, dining, and groceries before or after your visit.
How can nearby places like Starbucks or Chipotle benefit my visit to At Home in Elmhurst?
You can enjoy dining or coffee at nearby Starbucks or Chipotle Mexican Grill before or after shopping for home goods at At Home, making your trip convenient and enjoyable.
Are there any nearby stores where I can shop for clothes or shoes near At Home Elmhurst?
Yes, Kohl's, Vans, and Shoe Carnival are nearby stores offering clothing and footwear shopping options close to At Home.