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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 450 Airport Rd in Elgin, IL today! Our large selection of storage units, drive up access, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, heated loading bay, meeting room available, commercial tenants, office space available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
660 reviews
5 stars
610
4 stars
27
3 stars7
2 stars4
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and responsive to their needs.
Cleanliness
The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.
Price Increases
Several reviews mentioned dissatisfaction with frequent and significant price increases after initial rental periods.
Accessibility
Customers appreciated the easy access to their storage units and the convenience of the facility layout.
Staff Recognition
Specific staff members, particularly Juliet, Stefanie, and Chris, received high praise for their exceptional service and professionalism.
- RRRichard2 days ago5.0Juliet helped me today rent a storage unit at the Airport Rd./Elgin, Il location. I called around and even visited several locations before I contacted Juliet. The difference between this location and others is night and day. These are a few examples of what I experienced in my short search for a storage unit The other locations have no one onsite to help/answer questions or “the property manager will be there shortly, can you wait 20 minutes”, I was told climate controlled units are not needed to store cabinets/furniture when a climate controlled unit was not available to rent, no one available to speak with until 9:30am, or “we have one unit left so the price is double”. Anyway, Juliet was great to deal with, answered my questions, showed me several options and basically made my search much easier. I would highly recommend Juliet and the Extra Space Storage in Elgin.
- PSPablo SilvaOct 23, 20254.0Really appreciated the service when coming through. Hopefully will be able to use them more in the future if needed
- KNkenneth nkanduOct 21, 20255.0I’m thoroughly impressed with Juliet and team for my storage needs. Their customer support has been responsive and effective in resolving any issues I encountered. I’ll definitely recommend for anyone seeking for reliable storage solutions!
- VMVictoria MurphyOct 20, 20252.0Extra Space Storage raised their prices after 4 months by A LOT! Read the fine print or be ready to move all of your stuff again!
- GHGloria HunterOct 17, 20255.0I have had rental units at the Elgin location for about 10 years. They have always been responsive to any issues or needs. The staff are good to work with.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of the Elgin area as well as the communities of West Dundee, Elgin, Sutton, Gilberts, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Tollgate Rd and Airport Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
What are the gate access hours for Extra Space Storage in Elgin, IL?
The gate access hours for Extra Space Storage are from 6:00 AM to 10:00 PM every day of the week, Sunday through Saturday.
Where is Extra Space Storage located in Elgin?
Extra Space Storage is located at 450 Airport Rd, Elgin, IL 60123, near the intersection of Tollgate Rd and Airport Rd.
Does Extra Space Storage offer climate-controlled storage units?
Yes, Extra Space Storage offers climate-controlled storage units at most facilities, ideal for temperature-sensitive items.
Can I store my vehicle or car at Extra Space Storage?
Yes, Extra Space Storage offers a variety of vehicle storage options, including indoor, outdoor, and covered vehicle storage spaces.
Are there moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage sells a variety of moving and packing supplies, including boxes, both online and at local facilities.
What payment options does Extra Space Storage accept?
Extra Space Storage accepts multiple payment options including American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Is there a manager or staff available to assist customers on site?
Yes, Extra Space Storage has an on-site resident manager and helpful staff available to assist with storage needs and services.
Which nearby hotels can I stay at when visiting Extra Space Storage in Elgin?
Nearby hotels include Holiday Inn & Suites Chicago Northwest - Elgin, Extended Stay America, Super 8, TownePlace Suites by Marriott Chicago Elgin/West Dundee, Best Western Plus Elgin - Chicago, West Dundee By Marriott, Courtyard by Marriott Chicago Elgin/West Dundee, and The Junkluggers of Chicago NW Suburbs.
What nearby storage facilities are located close to Extra Space Storage?
Nearby storage facilities include another Extra Space Storage location and Life Storage, providing convenient alternatives in the area.
What transportation or freight services are near Extra Space Storage?
Nearby freight and transportation services include Terza Trucking and Hitachi Transport, which may assist with moving and logistics needs.