Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a East Peoria, IL Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,027 reviews
5 stars
1,080
4 stars
478
3 stars
206
2 stars
95
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, while others reported poor service and untrained employees.
Product Availability
Customers frequently mentioned that while the store has a wide selection, stock issues and unavailability of items were common complaints.
Pricing
Feedback indicated that while some found prices reasonable, many felt that items were overpriced compared to competitors.
Delivery Issues
Numerous reviews highlighted significant problems with delivery services, including delays and poor communication.
Store Experience
The store layout and cleanliness received mixed reviews, with some customers appreciating the organization while others found it difficult to locate items.
- SMShane Mckeown5 days ago4.0Had a couple Craftsman tools that were busted went in to exchange them the ladies at the front desk were very helpful and polite
- MLMike LutzNov 11, 20255.0Everything you need for any home improvement project under one roof.
- JBJohn BartolomeoOct 23, 20255.0They carry just about everything under the sun, you just have to be willing to pay for it. The people in the store go out of their way to help you ,how could you possibly complain.
- DSDaos SinistralOct 21, 20255.0WHAT?! 9000?! There's no way that could be right! But in all seriousness ... in my opinion... I wish the LOWES and HD would swap places here. The layouts and overall experience is improved over their competitor.
- MGMichael GertenOct 15, 20255.0Really appreciated the staff in the lumber yard tonight. Helped me find the boards I was looking for and made my Lowe's experience great. Look forward to visiting this store in the future.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in East Peoria?
You can find products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in East Peoria?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and on Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement in East Peoria offer in-store pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's Home Improvement?
You can check your order status online by entering your order number or by logging into your MyLowe’s account, where email updates will keep you informed.
What payment methods does Lowe's Home Improvement in East Peoria accept?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment options.
Can I return or exchange an item at Lowe's Home Improvement?
Most items can be returned within 90 days. Returns from Lowes.com can start online; in-store returns require proof of purchase at the customer service desk.
Are there any installation services available at Lowe's Home Improvement in East Peoria?
Yes, Lowe's offers various installation services including appliances, countertops, flooring, blinds, cabinetry, lighting, and more.
Is Lowe's Home Improvement accessible for customers with disabilities?
Yes, the store has wheelchair accessible parking and onsite services, providing easy access for all customers.
What nearby places can I visit before or after shopping at Lowe's Home Improvement in East Peoria?
Nearby you can visit Blue Rhino Propane Exchange for propane needs, Sally Beauty for beauty supplies, and Smoothie King for refreshments.
How can nearby key and locksmith services like minuteKEY help customers visiting Lowe's Home Improvement?
minuteKEY offers convenient key duplication and locksmith services close to Lowe's, making it easy for customers to handle key needs during their visit.