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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in East Peoria, IL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,040 reviews
5 stars
1,091
4 stars
479
3 stars
207
2 stars
95
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
While some customers found a good selection of products, others reported issues with stock levels and availability of specific items.
Delivery Issues
Several reviews highlighted significant problems with delivery services, including poor communication and delays.
Store Experience
Customers had mixed feelings about the store layout and cleanliness, with some appreciating the organization while others noted difficulties in finding help.
Checkout Process
A number of customers expressed frustration with the self-checkout system, citing long waits and lack of assistance.
- MMMarty MendozaJan 1, 20265.0Friendly help for staff well stocked items and lots of variety to choose from. Priced competitively.
- GMGeorge MillerDec 20, 20255.0I was making a pickup as a third party hauler. The young man that helped me was polite, knew his job and helped me load. I wish I had gotten his name.
- ZZZentaliaDec 19, 20253.0They have never had anyone who could cut wood whenever I go. It's alright, and prices are okay. I'd say the place is just okay. Getting a washer and dryer installed took 3 visits because they either didn't have the right parts or couldn't communicate with me because of language barriers.
- GMGary MesserDec 9, 20255.0I always go to Lowe's, I'm a loyal customer and they treat me right every time I go there. Definitely recommend this company to any contractor or handyman.
- KMKaia McGheeDec 2, 20255.0Scott and Steve who work in the back of the store rock so hard. Both were very helpful, kind, and great customer service. They brightened my day. I actually came to this location for my winter needs because Scott was so wonderful last time I was here. Steve helped me find garage door openers, and Scott helped me find some concrete squares from the garden center. Both went above the required level of customer support. Great job Gentlemen, keep it up. Keep helping women without being creepy or judgemental, we appreciate it! Marley over in self checkout was delightful. She's funny, sweet, and she out-catted me; that's hard to do! Great advice, awesome help with my floor mat. East Peoria Lowe's, y'all are doing great!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in East Peoria?
You can find products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in East Peoria?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and on Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement in East Peoria offer in-store pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's Home Improvement?
You can check your order status online by entering your order number or by logging into your MyLowe’s account, where email updates will keep you informed.
What payment methods does Lowe's Home Improvement in East Peoria accept?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment options.
Can I return or exchange an item at Lowe's Home Improvement?
Most items can be returned within 90 days. Returns from Lowes.com can start online; in-store returns require proof of purchase at the customer service desk.
Are there any installation services available at Lowe's Home Improvement in East Peoria?
Yes, Lowe's offers various installation services including appliances, countertops, flooring, blinds, cabinetry, lighting, and more.
Is Lowe's Home Improvement accessible for customers with disabilities?
Yes, the store has wheelchair accessible parking and onsite services, providing easy access for all customers.
What nearby places can I visit before or after shopping at Lowe's Home Improvement in East Peoria?
Nearby you can visit Blue Rhino Propane Exchange for propane needs, Sally Beauty for beauty supplies, and Smoothie King for refreshments.
How can nearby key and locksmith services like minuteKEY help customers visiting Lowe's Home Improvement?
minuteKEY offers convenient key duplication and locksmith services close to Lowe's, making it easy for customers to handle key needs during their visit.