Aaron's

3.3
77 reviews
Living Room Set

About

Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer Rental
Visit our Aaron's store located at 614 W Saint Louis Ave, , East Alton, IL, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. It's Black Friday all month long at Aaron's! From October 31 to November 30, 2025, check out our deals—including 7 products under $70 a month, plus up to 20% off some of our most popular items. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you.

Location

Aaron's
614 W Saint Louis Ave, East Alton, IL
62024, United States

Hours

Reviews

3.3
77 reviews
5 stars
36
4 stars
7
3 stars
5
2 stars
1
1 star
28
  • KW
    Kimberly Wilkinson
    Nov 5, 2025
    1.0
    They have great deals. They have everything that you need or want. But they don't know how to answer the phone.When you try to make your payment, you physically have to go there. Then, when you go there, you hear the phone ringing off of the hook and nobody answering it.
  • AA
    AwesomeGrievingTv
    Aug 13, 2025
    1.0
    Never answers the phone. Have to call seven times for someone to answer
  • DE
    Dennis Edwards
    Jun 27, 2025
    5.0
    Great place
  • BB
    BrittanyRoars
    Mar 10, 2018
    1.0
    Yeah, if I could also give zero stars I would. Back when the Edwardsville location was still open I use to use them because I had better customer service though them. I knew, having to go to the East Alton location it was only a matter of time before a prick got on the phone with me who thought it was smart, to talk to me like I was 12. So when I first set up my account I told them, Make my payments due on the 15th. I will never be able to pay on time if you set me on the 1st. . They still made it on the first making this cycle of constantly having to be in talks to make payment arrangements. They just assumed because my sister paid on the first because of her benefits that I would too (we live together but separately rent different items, so different accounts). Of course to get to the 15th now they would have to up charge me to catch up the payments and it hasn't been an option for me that I could afford. My sister recently lost her benefits due to getting a job of her own, even though we were told she wouldn't. We of course weren't appropriately notified so found out the day of. This is her first time EVER really being this late with them. We planned for her payment Thursday the 8th of March, and mine on Friday the 9th when I got paid. I had a feeling she wasn't going to have the money on the 8th after trying to catch up on rent so honestly I planned that if that happened to have her pay what she could to them, and then I would pay for mine and the rest of hers the following day and she could pay me back. Well, Friday came, and I woke up to finding that my direct deposit services was closed, for Security purposes when I woke up. That meant I couldn't reactivate my phone, so I was left with no choice but to go to work and wait till this morning (the 10th) to call them via google hangouts. I knew they had come to our door on Friday, even though my sister left for work, and I was sleeping. I work night shifts and I sleep in the back room so I won't hear anyone knock. They of course left their tag. I called and instantly got a very defensive response. He was mad because my number was Anonymous because of calling though Google Hangouts. So he assumed I had him blocked so he couldn't contact me. Every time I tried to open my mouth to explain my situation he would interrupt me. He was ticked cause of course we didn't make the date. Fair enough. But honestly, speaking to a customer no matter how right or wrong in your eyes with the kind of tone he used is unacceptable. This is not the first time I got this kind of response from this location. The last time was years ago, so I expected better. If it wasn't for the fact I was in desperate need for a bed, I wouldn't have rented at all from this location. Honestly, I betting I can get a more comfortable bed for the same price or slightly higher. You best bet, before I give them a dime when I get my direct deposit unlocked, I will be looking for another bed. The only reason they will actually get this payment is because they are stuck as my last resort.

Frequently Asked Questions About Aaron's

How does lease to own work at Aarons?

Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.

What is the process? How do I get started?

Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.