Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding StoreAt Home
Discover At Home in Downers Grove, IL. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
182 reviews
5 stars
118
4 stars
35
3 stars
11
2 stars
4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Product Variety
Customers appreciate the wide selection of home decor and seasonal items available in the store.
Customer Service
Feedback on staff is mixed; while many customers report friendly and helpful service, some have experienced rudeness and unhelpfulness.
Pricing
Prices are often viewed as higher than competitors, with some customers feeling that the quality does not justify the cost.
Store Cleanliness
The store is frequently noted for being clean and well-organized, enhancing the shopping experience.
- RJRon Jackson2 days ago3.0I enjoy the store , prices are moderate, not to bad , the location is far out of my area I'm southside Chicago and the store is close to elmhurst outta my range.
- BGBobbie G.2 days ago1.0I don’t get it. Yes it’s big(maybe too big). It has a lot of inventory, but NOT quality nor brand name items that you would see at Tjmaxx. Tjmaxx has better prices for better quality merchandise. You cant find help for nothing there. I believe they will go out of business. No one in the store.
- MMMike Pol (Catfish Mike)Jan 3, 20265.0I like At Home a lot. It has many different types of items depending on the season. You never know what you are going to find.
- MDMary T. Aka Terry DonleyNov 24, 20255.0Love this story! Wish they were still all over and we didn't have to drive so far.
- KBKim BolinNov 22, 20255.0Some of the best pizza in the chicago land area!! Hometown feel been around for over fifty years.Can't beat the food and the service.
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What products can I find at At Home in Downers Grove, IL?
At Home offers affordable home décor, furniture, lighting, wall art, and seasonal decorations with styles ranging from modern and farmhouse to classic and coastal.
Does At Home offer delivery and in-store pickup options?
Yes, At Home provides delivery through a third-party service and offers in-store pickup for orders placed online or in-store.
What are the store hours for At Home in Downers Grove?
At Home is open daily from 9 AM to 10 PM, with special holiday hours on select dates and closed on Thanksgiving, Christmas, and Easter.
Can I return items to At Home without a receipt?
Yes, At Home allows up to three returns without a receipt for unused items in original packaging. Returns are fully refunded within 60 days, or 90 days for Insider Perks members, with proof of purchase.
What payment methods does At Home accept?
At Home accepts major credit and debit cards, cash, Apple Pay, PayPal, gift cards, coupons, and offers financing options including Afterpay and Klarna.
Does At Home offer a loyalty program?
Yes, the Insider Perks loyalty program offers benefits like a 10% off welcome offer, birthday gifts, receiptless returns, and early notifications on new products and sales.
Is At Home located near any other stores or amenities in Downers Grove?
Yes, At Home is near stores like Michaels for arts and crafts, GameStop for video games and toys, and Rent-A-Center for retail needs, making shopping trips convenient and diverse.
Are there dining options near At Home in Downers Grove?
Nearby restaurants include Burger King and White Castle, providing quick fast food options before or after your shopping at At Home.
What beauty and spa services are available near At Home?
Several beauty salons and spas such as Vogue Beauty Studio, Curl Bar Studio, and Nail Clinic are nearby, ideal for pampering sessions along with your visit to At Home.
Where can I find support or contact At Home's customer service?
You can reach At Home's customer care at customercareline@athome.com or by calling their main phone number at +1 630-541-0081.