Store your belongings at Extra Space Storage on 1800 Busse Hwy in Des Plaines, IL today! Our large selection of storage units, drive up access, drive up units, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Mark and the staff received consistent praise for their exceptional customer service, being described as friendly, helpful, and professional.
Cleanliness
The facility is frequently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.
Staff Knowledge
Customers appreciated the staff's knowledge and willingness to explain processes clearly, ensuring a smooth rental experience.
Accessibility
The facility is recognized for its easy access and convenience, with many customers highlighting the helpfulness of staff in navigating the space.
JM
Johnny Mager
4 days ago
5.0
I recently moved to the area and needed a place to store my stuff between moves. I walked in not knowing anything. Mark and Patrick were A+ in knowledge and customer service. They were professional, detail oriented, and answered all my questions from stop to start. The facility is clean and very well maintained. I would recommend this place to anyone looking to rent storage space.
TJ
Tim J
Nov 14, 2025
5.0
There are so many things I can say about this facility, and the'yre all positive. The building is kept exceptionally clean, and the security is top notch. The management team, Mark, Rocco, and Patrick are very attentive to every detail and pride themselves on always being available whether in office or by phone during office hours. I store here every winter and its always a pleasure to come back. 10 stars across the board.
NP
Nancy Priore
Nov 13, 2025
5.0
Big thank you to Mark J! My mom and I stopped by the facility to check out different unit sizes for an upcoming move. Mark answered the phone when we called and greeted us at the door. He very kindly showed us around the facility and allowed us to see inside a few storage units until we found the right one for what we needed. He explained all of the fees and terms of agreement well, and even helped refer reputable moving companies for us. Our sign-up process was quick and efficient! We felt welcomed and comfortable through out the entire interaction. Very grateful for you, Mark!
LL
LLC
Nov 11, 2025
5.0
Great experience, awesome staff! The facility is clean, secure, and easy to access, Mark is great man so helpful and honest….true customer service,am already thinking about extending my contract. If you want have a peace of mind this is the right place .
YM
Yaseen malkana
Nov 8, 2025
5.0
This place is great and mark made our experience even better. It was our first time getting a storage unit and he walked us through the whole process seamlessly. Next time we need a storage unit , I’ll be coming back just because of mark.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Des Plaines, Mt Prospect, Glenview, Park Ridge, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Miner St and Busse Hwy, a couple minutes west of I-294.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM for customer access.
What services does Extra Space Storage offer?
Extra Space Storage offers self storage, moving & packing supplies, drive-up access, package placement, deliveries accepted, and more to meet various storage needs.
Does Extra Space Storage provide climate-controlled units?
Yes, many units offer climate control options for items sensitive to temperature changes.
Are drive-up storage units available at Extra Space Storage?
Yes, drive-up storage units are available, allowing you to pull a vehicle right up to your unit for easy loading and unloading.
Can I purchase moving boxes and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies are available for purchase both online and at the facility.
What is the address of Extra Space Storage in Des Plaines?
Extra Space Storage is located at 1800 Busse Hwy, Des Plaines, IL 60016.
Which payment methods are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
What nearby storage facilities are close to Extra Space Storage?
Nearby storage options include Metro Self Storage and Beyond Self Storage, which can be alternatives for your storage needs in the area.
Are there automotive services near Extra Space Storage?
Yes, several automotive shops such as Busse Auto Body, CDE Collision Center, and Hi-Tech Paintless Dent Removal are nearby, useful for vehicle repairs or maintenance while you store your belongings.
What local amenities can I visit near Extra Space Storage in Des Plaines?
Nearby you can visit attractions like the Des Plaines Pancake House for dining and Northwestern Woods for outdoor recreation, convenient for visits before or after your storage trip.