Question 1

Can I use my current frame with my Tempur-Pedic Mattress?

Accepted Answer

Yes. We design our mattresses to fit most standard size bed furniture and frames.

Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.

If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

Question 2

How does my new mattress arrive?

Accepted Answer

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.

The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.

Question 3

What is the difference between Medium & Medium Hybrid in feel?

Accepted Answer

Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.

Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.

Question 4

Do you offer mattresses for RVs, boats, planes or other non-traditional locations?

Accepted Answer

Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.

Call 888-811-5053 to speak with a Sleep Expert.

Question 5

Do you have replacement covers for mattresses?

Accepted Answer

Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.

Question 6

Can I use my current bed frame with a Tempur-Pedic mattress from your store?

Accepted Answer

Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames. Ensure your foundation is a completely flat, solid surface with adequate center support to maintain warranty coverage.

Question 7

How will my new Tempur-Pedic mattress be delivered?

Accepted Answer

Select mattresses come with free White Glove delivery, where the mattress is set up for you. The TEMPUR-Cloud mattress ships compressed in a bag via UPS for self-setup without old mattress removal.

Question 8

What is the difference between Medium and Medium Hybrid Tempur-Pedic mattresses?

Accepted Answer

Medium Hybrids combine TEMPUR material with a coil system for added bounce and slightly softer feel using TEMPUR-ES™ material, compared to the all-foam construction of Medium non-hybrids.

Question 9

Does Tempur-Pedic Flagship Store offer mattress customization for RVs or boats?

Accepted Answer

Yes, customization is available through our authorized partner. Having your custom dimensions ready will help expedite the ordering process. Contact a Sleep Expert at 888-811-5053.

Question 10

Can I get replacement covers for my Tempur-Pedic mattress?

Accepted Answer

Replacement covers for mattresses with removable covers are available online or in-store. For older models, speak with a Sleep Guide to assist you.

Question 11

What payment options does Tempur-Pedic Flagship Store accept?

Accepted Answer

We accept American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing, MasterCard, and Visa for your convenience.

Question 12

What are the store hours at Tempur-Pedic Flagship Store in Deerfield, IL?

Accepted Answer

We are open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Question 13

Are there nearby places to visit when shopping at Tempur-Pedic Flagship Store?

Accepted Answer

Yes, you can visit nearby spots like Avenue Fashions, a women's clothing store, or relax at Mynd Spa & Salon after shopping.

Question 14

How can nearby services like Pure Barre Deerfield or California Closets enhance my visit?

Accepted Answer

You can enjoy a workout at Pure Barre Deerfield or consult California Closets for interior design ideas before or after purchasing your mattress for a complete home comfort experience.

Question 15

What dining options are available near Tempur-Pedic Flagship Store?

Accepted Answer

Nearby restaurants include Banana Moon for American cuisine, Tlacoyo Mexican Grill for authentic Mexican flavors, and Dao Sushi Restaurant for Japanese dishes, perfect for meals during your shopping trip.

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