Tempur-Pedic Flagship Store

5.0
458 reviews

About

Mattress StoreBedroom Furniture StoreBedding Store
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Tempur-Pedic Flagship Store
20710 North Rand Road, Deer Park, IL
60010, United States

Hours

Reviews

5.0
458 reviews
5 stars
452
4 stars
6
3 stars
0
2 stars
0
1 star
0

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Brian and Rick, for their exceptional, knowledgeable, and friendly service.

Product Knowledge

Staff demonstrated a strong understanding of the products, helping customers make informed decisions about mattresses and pillows.

Shopping Experience

Many reviews highlighted a comfortable, pressure-free shopping environment, allowing customers to take their time testing products.

Store Cleanliness

The store was frequently noted as clean and well-organized, contributing to a pleasant shopping atmosphere.

Overall Satisfaction

Customers expressed high levels of satisfaction with their purchases and the overall experience, often recommending the store to others.
  • MB
    Mythilee Boggavarapu
    2 days ago
    5.0
    We reached the temper pedic store to check if we can get the online deal and Brian was there showed us all yhe best options in yhe stire. Walked us through what we are looking in for sleep especially cold vs feeling hot vs back pain and side sleeper vs back sleeper . We went through the process one by one and found the best matress for next 25 years. I am glad we took time to come to a store than buying it online.
  • JT
    Joe Temple
    3 days ago
    5.0
    Brian is super nice and the experience was very easy!
  • FF
    Felipe Figueroa
    Oct 28, 2025
    5.0
    Amazing customer service from Patrick. Very helpful and nice. Definitely coming back!
  • KS
    Kelly Sweeney
    Oct 25, 2025
    5.0
    Rick was very helpful and knowledgeable about different mattresses in the store. He helped us pick the best mattress for our needs!
  • JJ
    John Jurkas
    Oct 22, 2025
    5.0
    Great experience, Rick was super helpful with reviewing the latest offerings and how each would be helpful for my situation. Strongly recommend consulting with them before making a mattress purchase!

Frequently Asked Questions About Tempur-Pedic Flagship Store

Can I use my current frame with my Tempur-Pedic Mattress?

Yes. We design our mattresses to fit most standard size bed furniture and frames. Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit. If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions. If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support. If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart. Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

How does my new mattress arrive?

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up. The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.