Tempur-Pedic Flagship Store

5.0
471 reviews

About

Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Tempur-Pedic Flagship Store
20710 North Rand Road, Deer Park, IL
60010, United States

Hours

Reviews

5.0
471 reviews
5 stars
465
4 stars
6
3 stars
0
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1 star
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Brian and Rick, for being friendly, knowledgeable, and patient, making the shopping experience enjoyable.

Product Knowledge

Reviewers highlighted the staff's expertise in explaining product features and helping customers find the right mattress or pillow for their needs.

No Pressure Sales

Many customers appreciated the non-pushy sales approach, feeling comfortable to explore options without feeling rushed.

Store Environment

The store was frequently described as clean, welcoming, and well-organized, contributing to a positive shopping experience.
  • NE
    Nathan Ellington
    1 day ago
    5.0
    Had a great experience with Bob and Brain at the Deer Park store
  • PV
    Punkd Visa
    Jan 3, 2026
    5.0
    Our sales associate Rick was outstanding! He took time to make sure we were getting exactly what we were looking for. This was the perfect mattress shopping experience. Easy, informative and we walked out with everything we needed. Thanks!
  • MM
    Mostafa
    Jan 1, 2026
    5.0
    Excellent experience at the TEMPUR-PEDIC store thanks to Brian and Bob. They were friendly, knowledgeable, and genuinely helpful without any pressure. Brian made the process of buying an adjustable base easy and answered all my questions with patience and expertise. Highly recommend—ask for Brian and Bob!
  • SA
    Susan Ali
    Jan 1, 2026
    5.0
    My husband and I went to buy an adjustable base and had a great experience at the Tempur-Pedic store! The in-store experience was excellent, and the customer service was outstanding. Brian and Bob were especially helpful, friendly, and knowledgeable. They made the whole process easy and enjoyable. Highly recommend!
  • KR
    Kimberly Roemisch
    Dec 10, 2025
    5.0
    My quest to purchase a bed mattress took me to many different companies prior to walking into the Tempur-Pedic Flagship Store in Kildeer this afternoon. Brian Machroli (Store Manager) and Patrick Conomy (Team Lead) provided a refreshing experience. They were personable and attentive while providing valuable information to address my specific sleep issues. All my questions were answered and I never felt pressured or rushed. Upon leaving the showroom, I was very secure in my ultimate purchase decision.

Frequently Asked Questions About Tempur-Pedic Flagship Store

Can I use my current frame with my Tempur-Pedic Mattress?

Yes. We design our mattresses to fit most standard size bed furniture and frames. Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit. If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions. If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support. If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart. Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

How does my new mattress arrive?

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up. The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.