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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 16869 Kilbourne St in Country Club Hills, IL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, heated loading bay, wide drive isles, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Hours
Reviews
4.9
667 reviews
5 stars
629
4 stars
18
3 stars6
2 stars3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly praising staff members like Maurisha, Lawrence, and Cory for their friendliness, professionalism, and willingness to assist.
Cleanliness
The facility is consistently described as clean, bright, and well-maintained, contributing to a positive customer experience.
Pricing Concerns
Several customers expressed dissatisfaction with frequent rate increases, indicating a perception of unfair pricing practices.
Overall Experience
Many customers reported a smooth and pleasant experience when renting storage units, with quick and efficient service being a common theme.
- WSWilliam Smith3 days ago5.0Wonderful service and a clean environment. Maurisha is a breath of fresh air in a world that treat their customers like they're a inconvenience or annoyance. Maurisha is knowledgeable and makes sure you get the space you're looking for and does not try to up sell you. She makes sure the space fits what you need. Her attitude was inviting and genuine. Its hard to find good customer service now a days. So this means the world to me. She definitely is the reason I got the space. Attitude and knowledge matters so much when dealing with customers, and she was GREAT! Definitely satisfied with the management and the cleanliness of the place. Definitely recommend renting here.
- CBCandace Bell6 days ago5.0The associate Maurisha was so helpful and pleasant. The facility is clean and safe. I’d recommend Extra Space Storage CC Hills
- TTTiesha TaylorJan 3, 20265.0Ms.Maurisha was very nice and welcoming she got everything set up for me fine I would highly recommend someone to this location
- RHRenee HillDec 28, 20253.0The BATHROOM stays LOCKED!!! The doors are always broken. The gate in the back is always broken. The never have carts to put your stuff on and when you do get a chance to use the bathroom the hot water doesn't work and it's dirty
- KLKimmi LawhornDec 17, 20255.0I had a great experience with Extra Space Storage since renting a unit from them. The facility is clean, well-lit, and I always feel secure whenever I needed to go to my unit, which gives me a peace of mind storing my belongings. The staff is friendly, professional and Maurisha provides excellent quality customer service. She is always willing to answer questions. I would highly recommend others who are looking for reliable and trustworthy storage solutions.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Country Club Hills, Hazel Crest, and Markham.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of I-57 and 167th St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the gate access hours at Extra Space Storage in Country Club Hills?
The gate is accessible daily from 6:00 AM to 10:00 PM.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies online and at the local facility for purchase.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most facilities offer climate-controlled units as an option for storing temperature-sensitive items, along with standard units without climate control.
Is drive-up access available at Extra Space Storage?
Yes, drive-up units are available, allowing you to pull a vehicle right up to your storage unit for easy moving of large or heavy items.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What are the office and gate hours at Extra Space Storage?
The office and gate hours are from 6:00 AM to 10:00 PM every day of the week.
Where is Extra Space Storage located in Country Club Hills?
It is located at 16869 Kilbourne St, at the corner of I-57 and 167th St in Country Club Hills, IL 60478.
How can nearby shopping centers like Country Club Plaza assist customers visiting Extra Space Storage?
Customers can shop or dine at Country Club Plaza before or after visiting Extra Space Storage, making their trip more convenient and enjoyable.
Are there any nearby dining options close to Extra Space Storage?
Yes, several restaurants like Kenny's Ribs & Chicken, Caribbean Jerk Palace, and Bee's Steak & Lemonade are nearby for convenient meals around your storage visit.
Is there a nearby music store close to Extra Space Storage?
Guitar Center, a musical instrument store and music school, is nearby and could be a place to visit if you are interested in music gear or lessons while in the area.