Brand Certified
Lowe's Home Improvement
3.9(2075 reviews)
Certified by Lowe's Home Improvement • Apr 05, 2026
Business Details
7971 South Cicero, Chicago, IL
60652, United States
Certified by Lowe's Home Improvement • Apr 05, 2026
(773) 306-7100
Certified by Lowe's Home Improvement • Apr 05, 2026
https://www.lowes.com/store/IL-Chicago/2304
Certified by Lowe's Home Improvement • Apr 05, 2026
About
Certified by Lowe's Home Improvement • Apr 05, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Chicago, IL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 05, 2026
Hours
Certified by Lowe's Home Improvement • Apr 05, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
3.9
2,075 reviews
5 stars
1,060
4 stars
456
3 stars
176
2 stars
79
1 star
304
- HHHampton1 day ago5.0Josue and Rigo did a great job installing my washer today. Showed up on time and job was done very well!
- DBDC Bzic9Apr 5, 20262.0Truly disappointed to see what a once great store turned into a second hand store. Terrible environment and atmosphere. Thw only good thing that happened during our visit was running into the only kid ; Roberto who was super kind and helpful. Not a single person in Thai store acknowledged us and the place looked in complete disarray! Terrible store since I always felt that Lowe’s was the leader in home building. We Will not return to this location.
- MLMariela (Leny)Apr 1, 20261.0Gloria in customer service was so rude and unprofessional I even told her have a great day after she was rude and didn't respond.
- KGKevin GambleMar 27, 20262.0I shop at Lowe's on 79 cicero in Chicago, I call a young Hispanic girl to help me find some concrete patch . She stood there for a minute, I ask her did the store have larger pale of it, she stated that she did know, she never made a earnest effort in try to help me, then after I pick up the smaller pale she just stood there not saying. anything. Then when I told her thank for her help she did not reply back to me . She just walk away .then I walk to the end of the store and ask a Hispanic male. If the can I wanted was black tar. His response was as if he couldn't talk. Then he suggested I get two can of black tar spray that would have cost more then the one can of black tar. Shop at Lowe's is bad customer service, every one have Attitude problem. But I did find one lady that was present. Very bad shopping experience
- RPRosy PerezMar 17, 20261.0La verdad pésimo servicio no hay nadie para atenderte la verdad es como entrar ala tienda y ver las cosas que hay , pero no hay nadie que te atienda que te ayude con algo que quieras comprar , no mas un señor ahí caminando , mi esposo y yo queríamos comprar algo y mejor nos fuimos por que tardamos como 25 min y nadie apareció . Ni se merecen ni una estrella 7971s. Cícero no good
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Chicago?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's Home Improvement provide?
Lowe's provides various installation services such as appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, doors, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, shower doors, siding, sinks and faucets, smart home, tile flooring, toilets, vanity, vinyl flooring, washers and dryers, water filter, windows, roofing, fence, and flooring installation.
What are the store hours for Lowe's Home Improvement in Chicago?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and the store may be closed on certain holidays.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or by logging in to your MyLowe's account. Email updates are provided as your order status changes.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can start a return online before shipping back. In-store returns require proof of purchase at the customer service desk, including the return barcode from your order details.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts payment via American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What nearby stores or services can help me before or after visiting Lowe's?
Nearby you can find Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and Liberty Tax for tax preparation. These can be convenient stops in conjunction with your Lowe's visit.
Are there any dining options near Lowe's Home Improvement in Chicago?
Yes, dining options near Lowe's include Taco Pros, Subway, Wingstop, and Little Caesars Pizza, which are great places to grab a meal before or after your shopping trip.
What entertainment or specialty shops are located near Lowe's Home Improvement?
Nearby specialty shops include GameStop for video games and hobbies, Discovery Clothing Company for clothing, and Ameys Hair Salon for beauty services.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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